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Customer Service Team Member

Chick-fil-a (DC & Restaurants)
Richmond, VA Full Time | Part Time
POSTED ON 10/8/2026
AVAILABLE BEFORE 12/6/2026
Do you enjoy working with people, staying busy, and creating positive experiences for others? Are you the type of person who takes pride in being dependable, working hard, and contributing to a team? If so, we would love to meet you! At Chick-fil-A, our Team Members are at the heart of everything we do. We are looking for friendly, motivated individuals who enjoy serving others and thrive in a fast-paced environment. Whether you are looking for your first job or seeking a long-term opportunity to grow, this role provides valuable experience, leadership development, and the chance to be part of a team that genuinely cares about its people. Why You'll Love Working for Us Flexible scheduling options to help support school, family, and personal commitments Sundays off guaranteed Opportunities for advancement into leadership roles Hands-on training and ongoing development A positive, team-oriented environment where your contributions matter Scholarship opportunities and tuition assistance programs Work alongside people who encourage, support, and challenge each other to grow Competitive benefits available for eligible full-time Team Members Shift Availability Currently hiring for all shifts Must be available to work on Saturdays Pay: up to $15/Hr based on availability Benefits Opportunities for career advancement and leadership development Health insurance and 401(k) opportunities for eligible full-time Team Members Scholarship opportunities and tuition assistance Employee meal discounts Sundays off Comprehensive training and development Responsibilities Provide exceptional hospitality and customer service to every guest Accurately take customer orders and process transactions Serve guests at the front counter, dining room, curbside, and drive-thru Maintain a clean, organized, and welcoming environment Restock supplies and assist with cleaning tasks throughout the shift Work collaboratively with team members to ensure efficient operations Learn multiple areas of the restaurant and support the team where needed Help create a positive experience for both guests and fellow Team Members Qualifications and Skills Must be 16 years of age or older No prior experience required Strong communication and interpersonal skills Positive attitude and willingness to learn Dependable, coachable, and team-oriented Ability to remain professional and friendly during busy periods Ability to stand for extended periods and perform physical job duties Able to lift up to 40 pounds Comfortable working both indoors and outdoors as needed Ready to join a team that invests in your growth while serving guests with excellence every day? Apply today! Qualified applicants can expect to hear from our team within 1–3 business days. Please do not contact the restaurant directly regarding your application status. Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary.com Estimation for Customer Service Team Member in Richmond, VA
$41,797 to $51,589
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