Lead Event Producer, Hospitality Services

Lead Event Producers are project managers who are creative and analytical decision makers, who collaborate with stakeholders across the organization and CFA entities to determine event objectives, identify desired business impact, create vision, and ensure the design and execution of seamless events for staff, Operators, suppliers, and guests.

Lead Event Producers are responsible for planning, managing, and executing corporate-wide events and large departmental meetings/Cornerstones, that align with organizational goals and the Chick-fil-A culture.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

Builds relationships with internal and external stakeholders

• Collaborates with internal departmental clients to determine event objectives and review event strategies
• Coach and advises internal stakeholders about strategies which optimize the most positive company image and attendee experiences
• Challenges clients respectfully, based on industry knowledge and trends, to gain successful outcomes
• Maintains positive relationships with internal and external partners while always representing
• Chick-fil-A’s meaningful brand
  
  

Manages operations, planning, coordination and execution of live and streaming events

• Lead and direct teams responsible for the execution of key event logistics
• Vet, coach and educate external workers on CFA culture, brand and policies
• Drives solutions by removing obstacles, resolving issues, and addressing challenges that arise before, during and after events to ensure a seamless experience for all
• Evaluate potential event sites for current and future events
• Organize and manage event database metrics
• Partner closely with Security to ensure safe event execution on-site and off-site locations
• Coordinates and executes speaker requirements at a professional level, managing detailed logistics such as contract specifications, green room accommodations, and on-site support to ensure a seamless experience for high-profile talent
  
  

Analyzes financial and budgetary information

• Develops event budgets to ensure appropriate funding is acquired for a successful event (including analysis and forecasting)
• Negotiates hotel, vendor and supplier contracts based on scale and scope of event or project to maximize return on investment and minimize corporate risk
• Applies critical financial thinking to equip clients with knowledge and company best practices
• Manage multiple Corporate AMEX cards
  
  

Shapes strategy for future innovative events

• Ensures event processes and content delivery plans are aligned with client | company objectives
• Influences long-term, company-wide event strategy to maximize learning opportunities and attendee experiences
• Maintains a growth mindset by staying abreast of industry trends and share best practices and resources to improve event management and implementation processes
  
  

Minimum Qualifications

• Bachelor's degree or equivalent experience
• At least 5 years proven business/industry leadership
• At least 5 years of experience managing Corporate events, projects and people
• Consultation –Partners with clients who have various scopes of work to identify event solutions which align with organizational initiatives.
• Focus on Results - Leverages knowledge to develop, advocate, and implement plans to achieve organizational goals. Maintains focus and intensity while remaining optimistic and persistent, even under adversity.
• Communication – Delivers clear, effective communication and takes responsibility for understanding others.
• Planning - Accurately scopes out length and complexity of events and projects; sets objectives and goals; create processes; develops schedules and delegate assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.
• Financial Acumen – Maintains and applies a broad understanding of financial management principles to ensure decisions are fiscally sound and responsible by using cost-benefit thinking to set priorities, identifying cost effective approaches and monitoring the overall performance of event and adjusts allocation of finances based on progress against goals
• Strong attention to detail and the ability to manage multiple simultaneous events with overlapping budgets.
  
  

Preferred Qualifications

• Hospitality Industry Certification
  
  

Minimum Years Of Experience

5

Travel Requirements

50%

Required Level Of Education

Bachelor's degree or equivalent experience