What are the responsibilities and job description for the Drive Thru Team Member position at Chick-fil-A Chesterfield Valley?
Company Overview
At Chick-fil-A Chesterfield Valley, we aspire to create remarkable moments for our guests through service and hospitality. We aim to have a family in our team, and a home in our restaurant, while assuring quality and accuracy through all we do for our guests by “Winning hearts every day.” Our vision is to be the first choice of dining destination(s) for our community and those traveling through it.
We are committed to working hard, playing hard and growing together in our professional development so that each member of our team is always ready for the next step in their career.
Four pillars of our mission statement:
1. Obsession for exceptional service
2. Drive for continual growth
3. Commitment to operational excellence
4. Focus on developing remarkable leaders
Job overview
As a drive thru order taker you will friendly and accurately take guests orders using iPOS technology in a fast-paced and fun work environment. We are looking for enthusiastic people who enjoy serving guests in any type of weather and at all times of the day. No experience is necessary! We will teach you everything you need to know.
Pay: $15-$17/hr. depending on experience
Shifts: Lunch:10:30 am-2:00 pm Dinner: 5:00-10:00 pm
Job Responsibilities:
- Greet guests with a warm welcome
- Assist guests with questions about the menu
- Enter order accurately in iPOS and clarify order details
- Repeat order with meal name to ensure order accuracy
- Relay order total to guest
- Receive payment
- Give guest clear direction when navigating in the drive thru
- Be team-oriented, adaptable and dependable with a strong work ethic
- Communicate effectively
- Enjoy working in a fast-paced environment
- Reliable and committed to shift fulfilment
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Qualifications and Requirements:
- Eligible for employment in the United States
- Have the ability to lift and carry 25 lbs on a regular basis
- Ability to work on feet for the duration of your shift
- Commitment and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Dependable and strong work ethics
- Strong communication skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Willing and able to work a flexible schedule
Salary : $15 - $17