Evening Assistant Kitchen Manager

POSITION OBJECTIVE:

Do you love working in a fast-paced environment? Are you a servant leader who has a desire to make a significant impact in the lives of team members and guests? Chick-fil-A Arnold is seeking a high-caliber, self-motivated, and driven leader who can thrive under pressure to be the Director of Back Of House. This individual will be a part of a high-performing Leadership Team and have the ability to help lead a team of 90 team members,. After an initial training period of learning different aspects of the restaurant and brand, this leader will be in charge of managing all the day-to-day needs and operations of the Back Of House. This leader must have high emotional intelligence, the ability to build strong relationships, a passion for systems and operations, and have a positive, go-getter mentality and attitude. Over time, growth could look like promoting to be the Director of Operations or even being developed to pursue being an Owner/Operator yourself! Join Chick-fil-A Arnold!

POSITION KEY RESPONSIBILITIES

• 80-90% of time spent in day to day operations in the Kitchen, directly leading a team of 10-25 individuals to achieve excellence
• 10-20% of time spent on administrative tasks such as scheduling, food safetly, kitchen retention, and leadership development
• Thinking strategically for the business; Collaborating, adjusting, and propelling the business to reach goals
• Implementing and updating changes to systems and processes in order to improve team member efficiency and guest experience
• Coach, develop, and grow leaders while cultivating a team environment and assisting in overseeing the culture of the front of house
• Engage with, challenge, and motivate team members to accomplish difficult and hard to reach goals while inspiring those around them to have fun and build life-impacting relationships with team members and guests
• Provide clear, kind, and consistent communication and feedback
• Hold team members accountable to all Chick-fil-A policies and procedures
• Assist in leadership development with the Leadership Team and Owner/Operator
• Meet regularly with Leadership Team and the Owner/Operator for continued training and personal development, as well as to execute the overall vision and grow the overall success of the restaurant
• Uphold the Chick-fil-A standards and policies

COMPETENCIES/SKILLS/EDUCATION/EXPERIENCE NEEDED

• Bachelor’s Degree preferred
• 2 years of management experience with positive results to show
• Proven leadership experience - have led and developed teams
• Effective communicator with the entire team; great listener
• Ability to have direct, win/win conversations in difficult situations
• Resourceful; has the ability to think and do; go-getter
• Systems thinker; innovator; problem-solver
• High integrity and character
• Optimistic in adversity; a natural team cheerleader
• Demonstrates a servant-leadership mentality
• Sense of ownership; self-motivated with a willingness and eagerness to learn
• Takes initiative; driven and hard-working individual with a growth mindset
• Ability to keep composure under high pressure and make decisions quickly
• Organized and detail-oriented with a strong sense of follow-through
• Desire to care for others. Strong relationship builder.
• Results-oriented and able to work in a very fast-paced and high-stress environment
• Passion for people and delivering world-class service

Perks

• Free Meals
• Free uniforms
• 401k match up to 4%
• Health, vision, and dental insurance available
• Sundays off!

REQUIREMENTS

Located in Arnold, Missouri, Chick-fil-A Arnold is owned and operated by Shane Neel.

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant. In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.