What are the responsibilities and job description for the Housing Support Specialist position at Chicanos Por La Causa, Inc. (CPLC)?
Our Women's Shelter team is GROWING!! We are searching for Housing Support Specialists to join the team. If you are passionate about serving our most vulnerable in a trauma-informed model, we can't wait to hear from you!
SCHEDULES
Objective And Position Summary
The Housing Support Specialist is responsible for providing collaborative intensive coordination with the female residents. This role involves overseeing resident activities, ensuring compliance with shelter policies, and providing support to individuals experiencing homelessness. Incumbents in the position will provide support service strategies to clients who have a history of homelessness, mental health challenges and housing instability in an effort to gain access and maintain health, mental health, housing and vocational stability; including providing comprehensive case management, assisting guests in developing and executing individualized plans to secure and maintain housing, and connecting them with community resources.
SPECIALIZATIONS
Female Resident Supervision
Education /Background:
We recognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits:
SCHEDULES
- Evenings: 2:30pm-11pm
- Overnights: 10:30pm-7am
Objective And Position Summary
The Housing Support Specialist is responsible for providing collaborative intensive coordination with the female residents. This role involves overseeing resident activities, ensuring compliance with shelter policies, and providing support to individuals experiencing homelessness. Incumbents in the position will provide support service strategies to clients who have a history of homelessness, mental health challenges and housing instability in an effort to gain access and maintain health, mental health, housing and vocational stability; including providing comprehensive case management, assisting guests in developing and executing individualized plans to secure and maintain housing, and connecting them with community resources.
SPECIALIZATIONS
- Crisis Intervention: Expertise in recognizing and managing crises effectively, providing immediate support to residents in distress
- Conflict Resolution: Skills in mediating disputes among residents and promoting peaceful coexistence in the shelter environment
- Mental Health Awareness: Understanding of mental health issues that may affect residents, enabling appropriate support and referrals
- Cultural Competency: Ability to work with diverse populations, understanding and respecting various cultural backgrounds and experiences
- Community Resource Navigation: Knowledge of local resources, services, and programs available to assist residents with housing, employment, and healthcare needs
- Safety and Compliance: Familiarity with health and safety regulations specific to shelter operations, ensuring a secure environment for residents
- Group Facilitation: Skills in organizing and leading group activities that promote social engagement and support among residents
- Trauma-informed approach, responsible for providing care and support to individuals impacted by trauma, ensuring a respectful, safe, and non-judgmental environment
Female Resident Supervision
- Monitor the dormitory area to ensure the safety and well-being of all residents
- Enforce shelter policies and procedures regarding behavior, cleanliness, and safety
- Night shifts: Announce curfew, including turning off lights (except in designated areas) and enforcing quiet hours
- Assist residents with basic needs, including referrals to resources such as job training, medical care, and housing services
- Conduct intake assessments to identify client needs, strengths, and barriers to housing
- Develop and implement individualized service plans tailored to securing permanent housing
- Travel into the community to connect with resources if needed
- Ensure compliance with health and safety regulations, including cleanliness, emergency procedures, maintenance needs, safety hazards, and medical crises or behavioral issues
- Maintain accurate records of attendance, incidents, violations and daily activities
- Maintain accurate and up-to-date documentation for effective case management
- Encourage positive interactions among female residents and promote a sense of community within the dormitory
- Organize and facilitate group activities that foster social connections and support among residents
- Provide emotional support and encouragement
- Facilitate conflict resolution among residents and report any serious issues to supervisory staff
Education /Background:
- High school diploma or equivalent; In lieu of education equivalent experience in social services or related fields will also be considered
- Certified Peer Support Worker preferred
- Prior experience working in a shelter, community organization, or social service setting is a plus
- Understanding of homelessness issues and familiarity with available community resources
- Previous experience working with individuals experiencing homelessness or in a supportive housing setting is highly desirable
- Valid driver’s license and ability to travel locally as needed
- Compassionate and non-judgmental attitude towards individuals experiencing homelessness
- Understanding of and commitment to trauma-informed care
- Able to recognize the impact of trauma on individuals’ experiences and behaviors, and actively implement practices that promote safety, empowerment, and healing
- Foster an environment of trust and respect that plays a vital role in helping the participants navigate their challenges and work towards stability and recovery
- Ability to work effectively with diverse populations and demonstrate cultural competency
- Ability to remain calm, professional and maintain confidentiality in stressful, fast-paced situations
- Ability to work effectively in a team environment and independently
- Strong problem-solving skills and the ability to handle conflicts constructively
- Excellent communication, problem-solving, and organizational skills
- Proficiency in basic computer applications, including Microsoft Office and client management software
We recognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits:
- Generous Paid Holidays
- Employee Recognition Program
- Paid Time Off & Paid Sick Days
- Free Preventative Services & Wellness Rewards
- Medical, Dental, and Vision for Spouse/Domestic Partner & Children up to age 26
- Health Savings Account & Flexible Spending Account
- Life Disability options
- Employee Assistance Program
- Telemedicine & Concierge Services
- 401(k) Retirement Plan
- Voluntary Pet Insurance and other optional benefits for additional peace of mind
- Tuition Reimbursement for qualifying degrees
