Community Liaison - RLE

SALARY

$98,688.99

POSITION SUMMARY

Under direction, serves as a liaison with elected officials and community organizations at the local, state and federal levels representing communities in one of several designated Service Districts.

Qualifications

PRIMARY RESPONSIBILITIES

• Promotes legislative and programmatic initiatives of the Chicago Transit Authority to constituencies within the assigned Service District.

• Establishes and maintains partnerships with a broad array of community organizations and community leaders.

• Conducts routine legislative and programmatic briefings for elected officials within the Service District.

• Prepares and conducts presentations before community organizations, Authority employees and other constituencies as assigned.

• Coordinates, tracks and resolves inquiries related to the delivery of services, facilities, maintenance and any other Authority activities, initiatives, etc. as related to inquiries from their constituencies.

• Interacts with Authority senior management to communicate matters of public concern from various constituencies within the Service District.

• Maintains databases and composes correspondence from Authority management on matters of public concern.

• Interacts with legislative bodies at the local and state level.

• Prepares reports and analyses of pending legislative issues for senior management.

• Represents the Authority at public forums, community meetings and legislative hearings.

• Performs related duties as assigned.

MANAGEMENT RESPONSIBILITIES

Reporting to this position are the following jobs:

Job Title

• None

CHALLENGES

• Dealing professionally with various elected officials and managing relationships with elected officials.

• Effectively communicating CTA’s message in dealing with elected officials.

EDUCATION/EXPERIENCE REQUIREMENTS

• Bachelor’s Degree or equivalent in public administration, planning, political science or a combination of education and experience relating to this position plus (3) years of experience in community relations, governmental or public affairs or experience with a unit of government.

PHYSICAL REQUIREMENTS

• Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.

• Requires traversing through any part of the CTA system, such as along tracks, catwalks, and emergency stairs from subway or through shop work areas while adhering to safety rules.

• Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.

KNOWLEDGE, SKILLS, AND ABILITIES

• Thorough understanding of the Authority’s services, routes, fares, facilities, policies, procedures, etc. and knowledge of other public transit modalities within the Chicago Metropolitan Area.

• Working knowledge of the geography of and the knowledge and skills necessary to identify communities and areas of constituencies within the Service District.

• Well-developed writing and oral presentation skills to conduct presentations for communities, governmental bodies, hearings, senior Authority management, etc.

• Must possess a demonstrable working knowledge of the state legislative process.

• Required to translate complex policies, programs, issues, concepts, etc. into clear, concise, understandable oral and written communications.

• Knowledge and skills to work independently and manage multiple projects simultaneously.

• Must possess a temperament suitable for establishing and maintaining effective working relations with Authority personnel, community groups, governmental bodies, etc.

• Required to translate complex policies, programs, issues, concepts, etc. into clear, concise, understandable oral and written communications.

• Must possess a temperament suitable for establishing and maintaining effective working relations with Authority personnel, community groups, governmental bodies, etc.

WORKING CONDITIONS

• Usual office working conditions.

• Required to travel extensively throughout the service area.

• Required to work other than regularly scheduled days and hours, including evenings, weekends and holidays.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

• Standard office equipment, including printer, fax, and copier.

• Personal computer and related software (Microsoft Office, Power Point, Excel.)