What are the responsibilities and job description for the Escrow Assistant position at Chicago Title Company of Washington?
Escrow Assistant
Chicago Title is looking for an Escrow Assistant, to support and assist the Escrow Officer / Closer throughout closing escrow transactions. Experience is preferred, however this is also a great opportunity for someone to get started in a successful career with a fortune 300 company.
PURPOSE:
Support and assist the Escrow Officer / Closer throughout closing escrow transactions.
RESPONSIBILITIES:
The primary responsibilities of the Escrow Assistant are to coordinate each transaction from start to close with their Escrow Officer. This includes opening orders, distributing title commitments/reports as well as clearing title matters. The Escrow Assistant shall assist with preparation of closing documents specific to the transaction and disbursement of all closing funds. The position requires daily customer contact via phone and email, with the utmost focus on customer service. The role of Escrow Assistant is fast paced and includes handling multiple files at once.
REQUIRED QUALIFICATIONS:
TECHNICAL SKILLS
- Proficiency in MS Office and Windows
- SoftPro experience is a plus
- Aptitude with numbers
INTERPERSONAL SKILLS
- Controlled demeanor: reacts well under pressure
- Team player: works well with others, both internally and externally
- Displays empathy: knows how to handle sensitive customers
- Honest and trustworthy
PROBLEM SOLVING
- Creative: able to solve unique problems on own when necessary
- Demonstrates good judgement
- Flexible: able to coordinate responsibilities within the department
COMMUNICATION SKILLS
- Active listener
- Communicates effectively
- Good phone presence
IMPACT SKILLS
- Action-Oriented/Proactive
- Ability to coordinate a variety of tasks and set priorities under pressure
- Attentive to detail and remains alert to customer requests
- Able to conquer challenges and obstacles
- Self-starter
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $20 - $24