Director of Operations

Family-Owned Hospitality Group (Two Outlets)Position OverviewOur family-owned business is seeking a dedicated, relationship-driven Director of Operations to oversee the daily operations of our two outlets. This role is ideal for a leader who values tradition, takes pride in stewardship, and understands the importance of consistency, accountability, and people in a multi-generational business.The Director of Operations will work closely with ownership to uphold our standards, protect our reputation, and help guide the continued growth of the business while honoring its history and culture.Key ResponsibilitiesOversee daily operations of both outlets, ensuring alignment with the family’s values, standards, and long-term visionServe as a trusted partner to ownership, translating goals into practical, day-to-day executionLead, mentor, and support managers and team members, fostering loyalty, accountability, and professional growthEnsure exceptional guest experiences through consistent service, quality control, and attention to detailManage budgets, labor, and operating costs with a strong sense of ownership and fiscal responsibilityMaintain compliance with all health, safety, and labor regulationsDevelop and refine systems, procedures, and best practices while respecting existing traditionsAddress operational challenges thoughtfully and proactively, with a focus on long-term relationshipsMaintain a visible, hands-on presence across both outletsIdeal CandidateProven experience in hospitality or retail operations, preferably in a multi-unit or family-owned environmentA leadership style rooted in trust, integrity, and accountabilityStrong financial and operational management skillsExcellent communicator who values collaboration and clear expectationsComfortable balancing tradition with continuous improvementWilling to be hands-on and flexible, including evenings and weekends as needed More detail about Chicago Steakhouse, please visit https://culinaryagents.com/entities/228179-Chicago-Steakhouse

Salary : $135,000 - $150,000