What are the responsibilities and job description for the Director of Facilities & Operations position at Chicago Children's Advocacy Center?
ChicagoCAC employees are expected to perform their job duties and act in a manner consistent with the Core Values of the organization.
Responsibility Summary
The Director of Facilities & Operations oversees all aspects of facility management and operations, including security, reception, transportation, and custodial services. The Director is responsible for the maintenance, furniture, fixtures and equipment of the properties owned or leased by ChicagoCAC, and overall safety and security of all individuals working in or visiting these buildings.
DEI&AB Culture Commitment: The Director of Facilities & Operations is responsible for creating an inclusive environment that demonstrates equity, inclusion, accessibility, and belonging to our clients, ChicagoCAC employees, and partners. The position also assists in ChicagoCAC’s Diversity, Equity, Inclusion, Accessibility and Belonging (DEIAB) initiatives.
Primary Responsibilities:
Facility/ Maintenance
- Operate and manage a Computerized Maintenance Management System (CMMS).
- Oversee the general maintenance and upkeep of the facility, including inspection records, building repairs, custodial service and onsite storage.
- Coordinate and implement all staff and partner office moves.
- Responsible for building space plan and seating chart.
- Maintain inventory of all building assets, noting useful life and anticipated timing of replacement or repair.
- Inspect building and document compliance with OSHA Standards.
- Create and monitor the annual facility budget.
- Lead negotiation of facility vendor contracts and monitor utilization.
- Mitigate risk, oversee safety and security systems.
- Develop and implement a comprehensive Emergency Response Plan, and ensure proper training and drills are conducted.
- Assist with plans for renovations, additions, or new buildings.
- Ensure that all NCA accreditation standards related to facility safety are met.
- Ensure all facility-related required governmental requirements and standards are met.
Operations
- Oversee the management and the use of shared spaces
- Responsible for maintaining key inventory.
- Conduct research, implementation, and supervision of vendor contracts related to office management and process vendor billing. Maintain vendor relationships.
- Oversee our external file storage system.
- Conduct research and make recommendations for key contracts such as phone and internet services, security systems, and project management systems, and oversee implementation.
- Develop and implement policies and procedures for all office services including security processes, maintenance procedures and guest/client experience.
- Actively participates in the ChicagoCAC leadership team by offering suggestions and ideas in order to take action.
- Participate in local networking and training opportunities.
- Supervise a team of staff who will carry out the duties of the department, making recommendations for departmental structure and ensuring optimal team performance.
- Perform other duties as assigned.
Discretion
The Director of Facilities & Operations has a mid-level of discretion and independent decision-making.
Supervisory Responsibilities
The Director of Facilities & Operations supervises staff who provide building maintenance, security, reception, custodial and transportation services. Responsible for hiring, firing and evaluation of direct reports.
Relationships
The Director of Facilities & Operations works closely with all staff, partners and vendors.
Qualifications
The Director of Facilities & Operations position is a mid-level management role, and requires:
- A minimum of 5 -7 years of facility management experience
- Bachelor’s degree in a relevant field, such as facilities management, engineering or a business management related field
- Ability to manage a CMMS system.
- Knowledge of OSHA Standards.
- Prior supervisory experience and strong communication, project management, budgeting and organizational skills.
In addition to making a significant impact on children’s and families’ lives, ChicagoCAC offers amazing benefits for our staff, which include:
- BCBS HMO and PPO healthcare coverage options with an opportunity to add family members to plans.
- Free life insurance at 2x your salary up to a maximum of $200,000.
- Additional pay of 10% of your salary up to $7,500 per year (available after 6 months of employment) to use towards a menu of benefits such as: additional health benefits, dental, vision, long-term disability short-term disability, 403b plan, a Roth option, legal coverage, dependent care, flexible spending, and taxable spending.
- Taxable spending may be used for health club membership, fitness activities, tuition reimbursement, student loan repayment, among other options.
- Paid Time Off (“PTO”): PTO starts accruing the first day of employment and accrues at a rate of 35 days in a 12-month period.
- PTO days are used for all days off, including holidays and sick time so you have maximum flexibility in the use of your PTO.
- Timing of vacations may be dependent on client needs, as that’s our first priority.
- PTO goes up to 40 days after 5 years.
- Additional PTO for FMLA-related reasons up to 20 days.
- A remote work policy that provides flexibility in work hours so long as operational needs are met.
- Regular expert training on evidence-based therapy modalities, which includes being able to earn Continuing Education Units.
- The ability to wear jeans and enjoy afternoon milk and cookies every Friday!
If you share our passion for providing hope and healing to children and families who have experienced abuse and trauma, and possess the qualifications we’re looking for, please submit an application!
We are committed to fair compensation, aligned with Chicago market rates. Our salary scale reflects our values, business strategy, and financial goals. Based on funding and internal equity, the starting salary for this position may fall between the minimum and midpoint of the listed range.
Commitment to Diversity, Equity, and Inclusion:
ChicagoCAC is an Equal Opportunity Employer: BIPOC, persons with disabilities, and LGBTQIA people are strongly encouraged to apply.
We are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Salary : $90,000 - $120,000