Admissions Coordinator

Location:
Providence Care Center
2025 Hayes Avenue
Sandusky, OH 44870

Job Type: Full-Time

Description

Providence Care Center, a CHI Living Community located in beautiful Sandusky, Ohio, is seeking an organized, detail-oriented, and compassionate Admissions Coordinator to join our skilled nursing admissions team.

The Admissions Coordinator provides crucial administrative and clerical support to ensure a smooth and efficient admissions process for prospective residents and their families. This position is highly focused on organization, accuracy, and the timely completion of tasks involving admission paperwork, insurance authorization and verification, medical records, database management, and confidential record keeping.

The ideal candidate is a meticulous and professional individual who will help create a positive admissions experience while contributing to the facility's overall census goals. This is an excellent opportunity for an organized individual to begin or advance a career in healthcare administration, senior living, or skilled nursing admissions.

Job Responsibilities:

• Administrative Admissions Support: Provide comprehensive administrative support throughout the entire resident admission cycle.
• Admissions Paperwork Management: Assist with the preparation, processing, and organization of all required admission paperwork, including resident application forms, contracts, medical records, and other relevant documents, ensuring accuracy and completeness.
• Insurance Authorization & Verification: Support the process of obtaining and verifying insurance authorizations and benefits for prospective residents, communicating diligently with insurance providers and documenting all interactions.
• CRM/Database Management: Accurately and timely enter and update all prospect, referral, and resident data into the Customer Relationship Management (CRM) system or designated admissions tracking database.
• Communication & Coordination: Assist with coordination of tours, meetings, and calls for the Admissions Specialist. Act as a point of contact for routine inquiries, directing more complex questions to the Admissions Specialist.
• Record Keeping & Filing: Maintain organized and confidential physical and electronic files for all admissions-related documentation, adhering to facility standards and regulatory requirements.
• Office Support: Perform general administrative duties such as scanning, copying, mailing, and maintaining an organized work environment for the admissions department.
• Compliance: Ensure all administrative tasks and record-keeping practices comply with federal, state, and local regulations, as well as company policies, including HIPAA.

In addition to the essential job specific duties listed above, the Admissions and Marketing Director shall be required to perform all duties (essential and non-essential) in a manner consistent with the mission and values (compassion, excellence, inclusion, integrity, collaboration) of CHI Living Communities and will be evaluated on such basis. Furthermore, every employee must abide by all campus, departmental, and safety policies, rules, and regulations.

CHI Living Communities has the right to change the job specific duties and specifications required for the position of Admissions and Marketing Director from time to time without prior notice.

Job Requirements

• High school diploma or GED required
• Associate's degree or some college coursework in healthcare administration, business, or a related field preferred
• Requires 1-2 years of administrative, office, or customer service experience, ideally in healthcare
• Strong organizational skills and attention to detail
• Proficient in Google Workspace and data entry
• Possess excellent verbal and written communication
• Professional, discreet, compassionate, and team-oriented approach, particularly with seniors, is essential, with medical terminology a plus

Employee benefits

• Employee benefits
• Professional development