What are the responsibilities and job description for the Bilingual Intake Specialist position at Chhabra, Gibbs & Trehan?
Job description
Seeking an outgoing Bilingual Intake Specialist to join our firm.
The Intake Specialist is responsible for speaking with potential clients to gather accurate information promptly and efficiently.
The role of an Intake Specialist requires strong communication with both clients and managing attorneys.
Job Description:
- Serve as the face and voice of the firm to all potential clients.
- Gather case information via phone or in-person and forward to managing attorneys.
- Schedule client consultations with assigned attorney.
- Execute the signing of all legal documents with potential clients and thoroughly explain the meaning of anything concerning the content of the documents.
- Input all data into case management software.
- Willingness to participate in special projects.
Qualifications:
- Strong communication skills both verbal and written.
- Bilingual
Customer service
- Multi-project management.
- Ability to perform successfully in a high-volume environment.
- Organized.
- Detail disciplined.
- Empathetic listener.
- Legal industry knowledge (Encouraged, but not required).
- Computer proficiency, specifically: Office 365, Outlook, Word
- Phone/Communication Systems.
- Must maintain strict confidence regarding client matters.
- Ability to maintain a high level of professionalism.
Pay rate is negotiable and based upon experience.
Job Type: Full-time
Pay: From $12.00 per hour
Work Location: In person
Salary : $12