What are the responsibilities and job description for the Assignment Coordinator position at CHG Healthcare?
CompHealth is the nation’s largest locum tenens staffing agency, offering more than 100 physician specialties, as well as permanent physician placement and both temporary and permanent allied healthcare staffing. At CompHealth, we are known for our employee-centric culture, strong core values and providing outstanding customer service. With CompHealth you can love what you do and impact the lives of millions of patients ever year.
The Assignment Coordinator position coordinates all non-sales assignment details including but not limited to assignment set up, customer service, travel, housing, and all assignment logistics. In addition, they will be responsible to assist with training and mentoring of new employees as well as supporting management decisions and changes.
Responsibilities
CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base commission bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.
In Return We Offer
CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.
We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.
What makes CHG Different? You.
The Assignment Coordinator position coordinates all non-sales assignment details including but not limited to assignment set up, customer service, travel, housing, and all assignment logistics. In addition, they will be responsible to assist with training and mentoring of new employees as well as supporting management decisions and changes.
Responsibilities
- Serves as a customer service point of contact for providers and clients
- Handles inbound and outbound phone calls and emails
- Sets up, confirms, and maintains assignments in FOX from initial setup through completion
- Coordinates travel, housing, and first-day/orientation details for each assignment
- Creates and distributes assignment documents (Confirmation Letters, Assignment Details Letters) and tracks signed letters to completion
- Verifies credentialing, licensing, hospital privileging, and contract status throughout the life of an assignment
- Coordinates contracts and amendments with contracts team
- Handles data entry, document collection, and electronic filing across multiple systems
- Manages assignment date changes, extensions, and cancellations
- Provider and team contact for travel and housing issues and resolution
- Assist in training and mentoring new employees
- Support management decisions and changes
- Manages document management system
- Proficient in Microsoft Word, Excel, and web-based applications
- Strong problem-solving and decision-making skills in a fast-paced, deadline-driven environment
- Professional written and oral communication skills
- Proven time management skills with the ability to prioritize urgent, overlapping deadlines
- Strong organizational skills, attention to detail, and proven accuracy in record keeping
- Capable of meeting goals and objectives
- Ability to work independently and exercise sound judgment
- 2 years work experience in an administrative and/or customer service role
- Experience in the healthcare or staffing industries preferred
- Working knowledge of medical terminology
- Comfortable learning and navigating multiple internal systems (FOX, OneView, Workday)
CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base commission bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.
In Return We Offer
- 401(k) retirement plan with company match
- Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
- Flexible work schedules - including work-from-home options available
- Recognition programs with rewards including trips, cash, and paid time off
- Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
- Tailored training resources including free LinkedIn learning courses
- Volunteer time off and employee-driven matching grants
- Tuition reimbursement programs
CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.
We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.
What makes CHG Different? You.
Salary : $49,920 - $72,592