Senior Sales Manager

Senior Sales Manager – New & Pre-Owned Operations

Chevy Chase Acura

Location: Bethesda, MD
Department: Sales

Chevy Chase Acura, a family-led and award-winning dealership serving the DC metro community since 1939, is seeking an experienced and results-driven Senior Sales Manager to assist with leadership of both our New and Pre-Owned Sales Operations. This role is designed for a high-level sales leader who can drive volume, develop people, control inventory performance, and maintain strong profitability while delivering a premium customer experience.

The Senior Sales Manager will work closely with the General Manager and sales leadership team to execute strategy, enforce process, and elevate performance across the entire sales operation.

Responsibilities

• Assist in overseeing the daily operations of both the New and Pre-Owned Sales Departments

• Desk deals, structure transactions, and maximize front-end profitability

• Lead, train, and coach sales managers and sales consultants to achieve volume and CSI goals

• Drive performance in appointments, show rates, closing ratios, and retention

• Oversee inventory acquisition, appraisals, aging control, and pricing strategy

• Partner with Internet and Marketing teams to improve lead conversion and digital engagement

• Monitor individual and department KPIs and deliver consistent performance coaching

• Ensure compliance with dealership processes, lender guidelines, and manufacturer standards

• Maintain a strong culture of accountability, professionalism, and continuous improvement

• Support desking, negotiations, and customer escalations as needed

Qualifications

• Minimum 4 years of automotive sales management experience required

• Strong experience managing both New and Pre-Owned operations

• Proven track record in:

  • Volume growth

  • Inventory turn

  • Gross profit management

  • Team development and retention

• High-level desking ability across cash, finance, lease, and subprime

• Strong understanding of:

  • CRM/DMS platforms

  • Inventory acquisition tools

  • Digital retailing workflows

• Excellent leadership, communication, and organizational skills

• Must hold a valid driver’s license

Benefits Package Includes:

• Health, Dental & Vision Insurance

• Paid Vacation, Sick Leave, and Holidays

• Acura lease program

• NADA training class

• Advancement Opportunities within Executive Sales Management

Why Join Chevy Chase Acura?

At Chevy Chase Acura, we combine 85 years of community trust with performance-driven leadership and modern automotive retailing. Our leadership team is built on process, data, accountability, and culture. As Senior Sales Manager, you will play a critical role in shaping the success of both New and Pre-Owned operations while building a long-term career with one of the top Acura dealerships in the region.