What are the responsibilities and job description for the Experienced Auto Dealership Parts Counter Person position at Chevrolet of West (Waco TX area)?
JOB DESCRIPTION:
The Parts Department Counter person assures proper control of the parts inventory and related administrative functions. This person is responsible for receiving and recording new parts inventory; maintaining parts databases; maintaining safe and secure environment. The parts counter person also handles phone, electronic (email or other source) and face to face interaction with retail, wholesale customers as well as fellow employees. This position also involves local delivers and pick up of parts and equipment for the dealership while ensuring the delivery truck is in clean, safe, operable condition
DUTIES AND RESPONSIBILITIES:
The following is a representative list of the duties and responsibilities associated with this position:
Promptly meet and assist technicians, retail guest, phone sales and fellow employees in a friendly, courteous manner
Accurately price parts and accessories using the proper pricing codes and transfer the information to the proper document and computer system
Answer all telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry
Check in and stock incoming inventory in the correct location. Create bin locations for new or overflow stock
Create and maintain merchandising displays to promote product sales
Stocks items by unpacking, arranging, and placing items in bins and on shelves; adjusting inventory system
Receives returned items by inspecting items; re-packing and re-shelving items; returning damaged and unused parts to supplier. Generate any required credit memos
Updates job knowledge by participating in educational opportunities; reading about new products; utilizing manufacturer online training. Off-site instructor lead training may be required
Assist Parts Manager in processing weekly stock orders and place daily parts orders
Process buyback returns as well as core returns to the manufacturer. Ensure that credits are received for returned parts, forward paperwork to accounting
Provide necessary information to the Warranty Department to allow prompt filing of parts warranties. i.e.: Look up part numbers for claims. Process warranty parts returns. Maintain warranty shelf by pulling scrap parts from the approved manufacturer list
Match purchase orders and invoices, approve, and forward to accounting office
Assist in preparing for annual parts inventory
Deliver & pick up parts as necessary
Assist in keeping parts department clean, safe and presentable
Work with Parts Manager to identify potential clients and complete sales calls as determined by the Parts Manager
Perform all duties as assigned by any member of management
Demonstrates behaviors consistent with the Company’s Vision, Mission and Values in all interactions with customers, co-workers and suppliers
Adhere to all company policies, procedures and safety standards outlined in the employee handbook
Perform other duties as assigned Chevrolet of West is an EQUAL OPPORTUNITY EMPLOYER. This company does not discriminate because of race, color, religion, sex, age, citizenship, marital status, disability, national origin, veteran status, sexual orientation,
Job Type:
Full-time
Experience: Previous Automotive Parts Department: 2 years (Required)
Job Type: Full-time
Pay: $12.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Sales Experience: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $12 - $18