What are the responsibilities and job description for the Automotive Title Clerk position at Chevrolet of West (Waco TX area)?
Job Summary
Join our dynamic team as an Automotive Title Clerk, where you'll play a vital role in ensuring the smooth and accurate processing of vehicle titles and related documentation. This energetic position involves managing title transactions, verifying legal documents, and providing exceptional customer service to clients and internal teams. Your expertise will help streamline operations, maintain compliance with state and federal regulations, and support our commitment to delivering a seamless vehicle ownership experience.
Duties
- Prepare, review, and process vehicle titles, registrations, and transfer documents efficiently and accurately.
- Conduct thorough research on title statuses using state databases, GIS (Geographic Information Systems), and other resources to resolve discrepancies.
- Verify legal compliance by applying knowledge of real estate law principles where applicable to vehicle ownership documentation.
- Collaborate with law offices, DMV agencies, and other stakeholders to facilitate title processing and resolve complex issues.
- Maintain detailed records of all transactions, ensuring data integrity and adherence to regulatory standards.
- Provide exceptional customer service by addressing inquiries related to title status, documentation requirements, and registration processes.
- Assist in training new team members on title procedures and research techniques to foster a knowledgeable work environment.
Qualifications
- Proven experience in title processing within an automotive dealership environment.
- Excellent research skills utilizing databases, and government resources to verify information accurately.
- Exceptional customer service skills with the ability to communicate clearly and professionally.
- Ability to multitask effectively while maintaining attention to detail in a fast-paced setting.
- Knowledge of the automotive industry’s documentation requirements is highly desirable. Join us in a role that combines precision with proactive service! We’re dedicated to empowering our team members through ongoing learning opportunities and fostering a collaborative work environment where your skills make a real impact on our customers’ journeys.
Work Location: In person