What are the responsibilities and job description for the WEEKEND CUSTOMER SERVICE LEAD position at Chet Johnson Drug?
No experience required – we’ll provide the training.
We are seeking a dependable and motivated Weekend Customer Service Lead to oversee customer service operations and provide leadership during weekend shifts. This role is ideal for someone who enjoys working with people, takes initiative, and is committed to maintaining high standards in customer service and store operations.
What We Offer:
Full-Time (35–40 hours/week): Includes medical benefits, 401(k), paid time off, and more
Part-Time (up to 30 hours/week): Consistent schedule and supportive team environment
What You’ll Do:
Lead and support customer service team members during weekend shifts
Ensure employees remain productive and focused throughout their shifts
Uphold customer service standards and address customer concerns professionally
Monitor the appearance and organization of the sales floor, keeping displays stocked and presentable
Delegate tasks appropriately and follow up to ensure completion
Reinforce company policies, procedures, and expectations
Assist with training and coaching team members
Communicate important updates, concerns, and operational issues to management
Assist customers with purchases, returns, and product questions
Help maintain a clean, organized, and welcoming store environment
Jump in wherever needed to support the team and ensure a successful weekend operation
What We’re Looking For:
Previous retail, customer service, or leadership experience preferred but not necessary
Strong communication and interpersonal skills
Ability to work independently and make sound decisions
Excellent organizational and problem-solving abilities
Positive attitude and ability to motivate others
Comfortable giving direction and holding team members accountable
Ability to multitask in a fast-paced environment
Reliable attendance and punctuality are essential
If you're ready to learn, enjoy working with people, and want to be part of a team that values accuracy and care, we’d love to hear from you.
We are seeking a dependable and motivated Weekend Customer Service Lead to oversee customer service operations and provide leadership during weekend shifts. This role is ideal for someone who enjoys working with people, takes initiative, and is committed to maintaining high standards in customer service and store operations.
What We Offer:
Full-Time (35–40 hours/week): Includes medical benefits, 401(k), paid time off, and more
Part-Time (up to 30 hours/week): Consistent schedule and supportive team environment
What You’ll Do:
Lead and support customer service team members during weekend shifts
Ensure employees remain productive and focused throughout their shifts
Uphold customer service standards and address customer concerns professionally
Monitor the appearance and organization of the sales floor, keeping displays stocked and presentable
Delegate tasks appropriately and follow up to ensure completion
Reinforce company policies, procedures, and expectations
Assist with training and coaching team members
Communicate important updates, concerns, and operational issues to management
Assist customers with purchases, returns, and product questions
Help maintain a clean, organized, and welcoming store environment
Jump in wherever needed to support the team and ensure a successful weekend operation
What We’re Looking For:
Previous retail, customer service, or leadership experience preferred but not necessary
Strong communication and interpersonal skills
Ability to work independently and make sound decisions
Excellent organizational and problem-solving abilities
Positive attitude and ability to motivate others
Comfortable giving direction and holding team members accountable
Ability to multitask in a fast-paced environment
Reliable attendance and punctuality are essential
If you're ready to learn, enjoy working with people, and want to be part of a team that values accuracy and care, we’d love to hear from you.