What are the responsibilities and job description for the Call Center Representative (81752) position at Chesterman Co. Coca-Cola?
Have you ever enjoyed Coca-Cola®, PowerAde®, Body Armor®, or Monster Energy® or perhaps sipped on a Gold Peak Tea®, SmartWater® or Minute Maid Juice®? If the answer is yes, then you know the Chesterman Company! We are an independent Coca-Cola Bottler with our corporate office located in Sioux City, Iowa. We have been making quality beverages for the Midwest since 1872 and supplying them from 14 distribution centers across Iowa, Nebraska, and South Dakota.
Position Summary: To maintain and grow cold drink sales through telecommunications with existing customers.
Duties/Responsibilities:
- Provide sales and service support averaging 90-120 service calls daily
- Call upon existing customers to receive their beverage orders
- Handle routine customer service inquiries
- Update computerized data entry systems as necessary
- Able to react to change productively and handle other essential tasks as assigned
Qualifications:
Education/Experience:
- High-School Diploma/GED
- Bilingual
- 1 years general sales experience required
- 2 years customer service experience required
- Call Center experience preferred
Required Skills/Abilities:
- Communication Skills
- Computer Skills
- Dexterity Skills
- Problem Solving
- Interpersonal Skills
- Must be able to read, speak, and write in English to be able to communicate with customers, coworkers, and supervisor
Work Environment: Works in air conditioned office.
Physical Requirements:
- Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus
- Regularly sitting
- Occasional reaching, squatting, and bending
- Ability to lift/carry <20lbs
- Ability to push/pull <20lbs
Job Status: Full Time
Work Schedule: Monday-Friday; 7am-4pm
EOE
Pay: $18.00 per hour
Salary : $18