What are the responsibilities and job description for the Interagency Services Administrator - Children's Services Act position at Chesterfield County?
Minimum Qualifications
Customer Experience: It’s Our Business, It’s Our Passion.
The Department of Social Services is dedicated to serving the community and our Mission is to provide advocacy and excellent services that encourage self-sufficiency; preserve and restore families; and protect the well-being of children, senior citizens, and people with disabilities. We have a culture that is invested in making a meaningful difference by providing quality customer service, recruiting a strong workforce, incorporating efficient business practices, and partnering with our community. The department is seeking a dedicated team player who wants to be part of a culture of high performers who strive to make contributions to those in need.
What You Do And How You Do It
This position is responsible for implementing and managing the Children’s Services Act (CSA) for Chesterfield County and the City of Colonial Heights. The candidate will provide department leadership and staff support to monitor, manage, and analyze state and local policy and procedures; analyze CSA budget, expenditures, and contracts; oversee fiscal monthly reports; and administrative support to the Community Policy and Management Team.
The position is responsible for overseeing the program budget, recruit, hire, train, supervise and evaluate staff for CSA operations; provide and monitor ongoing training to six local departments on state/local policies and regulations and local case management duties; participate in inter-departmental teams regarding youth services and programs; provide consultation to direct care staff from local departments on CSA eligibility; Design local policies to meet laws and policies related to CSA; recruit and train required community team members.
This position is responsible program oversight and compliance in developing individual service plans for eligible CSA service recipients; managing program compliance and reporting; developing and implementing department quality control and outcome indicators and reports; and designing and managing official records of CSA. This position works with external contracted service providers and is responsible for working closely with the County’s Attorney’s Office and Risk Management to develop, manage and monitor contracts with private vendors; manage fiscal and clinical aspects of provider services from initiation of contracts, enforcing state and local requirements, rate negotiation, and monitor monthly invoices and payment processes; monitoring contractual services through team training, site visits, records and case reviews, active state licensure status; and lead in resolving contract infractions and grievances. Perform other work as required.
Here's What You Need
This position manages an Emergency Shelter Team during times of natural disaster, reporting to shelter duty as required.
What’s In It For You?
If you are passionate about making a difference in the community, join our team. We work hard to achieve our mission, but we also value work-life balance through paid-time off and flexible work schedules. We support professional development through career development plans, tuition reimbursement program, our award-winning learning and development programs, and opportunities for advancement within the organization.
Chesterfield County offers an attractive benefits package. As a local Department of Social Services, Chesterfield-Colonial Heights Department of Social Services may offer incentives, approved through the Virginia Department of Social Services, to candidates hired who possess additional relevant training, skills and experience. Those incentives apply to individuals who possess: a Masters or Bachelors Degree in Social Work, Masters in Human Services, LCSW, Child Welfare Stipend participants, completion of COVLC new worker training or are Bilingual (Spanish & ASL).
Did you know that working for a local government provides credit towards the Public Student Loan Forgiveness Program (PSLF)?
Visit careers.chesterfield.gov to view instructions and to complete and submit an application.
Shift
Monday - Friday; 8:30 a.m. - 5:00 p.m.
Work Location
Social Services
Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion
Summary
For information on county benefits, view Employee Benefits Summary.
01
What is your highest level of education completed? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
How many years do you have of direct supervisory and leadership experience? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
How many years of experience do you have with process improvement and quality assurance practices? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
How many years of professional experience do you have with collaboration and system partnerships with effective outcomes? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
Customer Experience: It’s Our Business, It’s Our Passion.
The Department of Social Services is dedicated to serving the community and our Mission is to provide advocacy and excellent services that encourage self-sufficiency; preserve and restore families; and protect the well-being of children, senior citizens, and people with disabilities. We have a culture that is invested in making a meaningful difference by providing quality customer service, recruiting a strong workforce, incorporating efficient business practices, and partnering with our community. The department is seeking a dedicated team player who wants to be part of a culture of high performers who strive to make contributions to those in need.
What You Do And How You Do It
This position is responsible for implementing and managing the Children’s Services Act (CSA) for Chesterfield County and the City of Colonial Heights. The candidate will provide department leadership and staff support to monitor, manage, and analyze state and local policy and procedures; analyze CSA budget, expenditures, and contracts; oversee fiscal monthly reports; and administrative support to the Community Policy and Management Team.
The position is responsible for overseeing the program budget, recruit, hire, train, supervise and evaluate staff for CSA operations; provide and monitor ongoing training to six local departments on state/local policies and regulations and local case management duties; participate in inter-departmental teams regarding youth services and programs; provide consultation to direct care staff from local departments on CSA eligibility; Design local policies to meet laws and policies related to CSA; recruit and train required community team members.
This position is responsible program oversight and compliance in developing individual service plans for eligible CSA service recipients; managing program compliance and reporting; developing and implementing department quality control and outcome indicators and reports; and designing and managing official records of CSA. This position works with external contracted service providers and is responsible for working closely with the County’s Attorney’s Office and Risk Management to develop, manage and monitor contracts with private vendors; manage fiscal and clinical aspects of provider services from initiation of contracts, enforcing state and local requirements, rate negotiation, and monitor monthly invoices and payment processes; monitoring contractual services through team training, site visits, records and case reviews, active state licensure status; and lead in resolving contract infractions and grievances. Perform other work as required.
Here's What You Need
- Bachelor's degree in a Human Services field or related area supplemented with work experience in the assigned program areas OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
- Demonstrated ability to: communicate effectively both orally and in writing; gather and interpret data, reach logical conclusions and present findings and recommendations; assess program and staff needs; plan, coordinate and evaluate program activities; train, advise, direct and evaluate others on the program requirements; maintain effective working relationships with others; identify problems and needs and assess services in problem solving
- Demonstrated ability to: interpret and apply regulations and procedures; conduct effective training; public speaking; interact professionally with a diverse group of people; produce meaningful, clear, and concise documents with the proper grammar and usage; organize and prepare statistical records; perform mathematical calculations; and read, understand, and interpret program/technical reports and related materials.
- Working knowledge of: principles and practices of assigned human services programs; occupations and activities characteristic of assigned program services; program practices, techniques, and methods; project management processes and techniques; local service agencies and organizations and departmental programs and activities; program management and development; laws, regulations, policies and standards related to the program; program goals and objectives; program terminology, principles and methods utilizes in the program; and human behavior.
- Master’s Degree in Human Services or related field and 5 years of progressive professional experience in human services field especially in children and family services area preferred.
- Clinical skills and program and policy management experience preferred.
- Extensive knowledge of federal, state, and local children’s programs preferred.
- Ability to demonstrate exceptional critical thinking and decision-making skills during crisis situations preferred
- Current knowledge of state regulations and laws pertaining to youth services (foster care, special education, mental health, and juvenile justice) and funding streams (Medicaid, Title IVE, adoption subsidy, etc.) directly related to the program preferred.
- Experience in program compliance, program audits, accountably practices, data collection, reporting, and analysis preferred.
- Ability to demonstrate community and team building, facilitation, and processes such as strategic planning and consensus building preferred.
This position manages an Emergency Shelter Team during times of natural disaster, reporting to shelter duty as required.
What’s In It For You?
If you are passionate about making a difference in the community, join our team. We work hard to achieve our mission, but we also value work-life balance through paid-time off and flexible work schedules. We support professional development through career development plans, tuition reimbursement program, our award-winning learning and development programs, and opportunities for advancement within the organization.
Chesterfield County offers an attractive benefits package. As a local Department of Social Services, Chesterfield-Colonial Heights Department of Social Services may offer incentives, approved through the Virginia Department of Social Services, to candidates hired who possess additional relevant training, skills and experience. Those incentives apply to individuals who possess: a Masters or Bachelors Degree in Social Work, Masters in Human Services, LCSW, Child Welfare Stipend participants, completion of COVLC new worker training or are Bilingual (Spanish & ASL).
Did you know that working for a local government provides credit towards the Public Student Loan Forgiveness Program (PSLF)?
Visit careers.chesterfield.gov to view instructions and to complete and submit an application.
Shift
Monday - Friday; 8:30 a.m. - 5:00 p.m.
Work Location
Social Services
Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion
Summary
For information on county benefits, view Employee Benefits Summary.
01
What is your highest level of education completed? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
- Some High School
- High School/GED
- Some College
- 2 year College degree (Associate's)
- 4 year College degree (Bachelor's)
- Master's Degree
How many years do you have of direct supervisory and leadership experience? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
- Less than 1 year
- 1 - 3 years
- 3 - 5 years
- 5 - 10 years
- 10 - 15 years
- More than 15 years
How many years of experience do you have with process improvement and quality assurance practices? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
- Less than 1 year
- 1 - 3 years
- 3 - 5 years
- 5 - 10 years
- 10 - 15 years
- More than 15 years
How many years of professional experience do you have with collaboration and system partnerships with effective outcomes? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
- Less than 1 year
- 1 - 3 years
- 3 - 5 years
- 5 - 10 years
- 10- 15 years
- More than 15 years
- Required Question