Unit Secretary - ICU

The Unit Secretary is responsible for serving as a receptionist in the Surgical Admitting Unit (SAU) . The Unit Secretary fulfills the clerical/transcription duties of the department, and utilizes effective communication skills to enable the efficient functioning of the unit.

These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned.

• Utilize the computer to promptly and accurately look up needed patient information. To inform patient/family members of the location of the surgical patient.
• Assist surgeon in location of families in waiting room
• Collaborate with departments to ensure tracking of patient belongings.
• Collaborate with PSAT to properly label patient hard charts.
• Upon patient arrival, ensure tracking numbers are assigned and given to patient/family.
• Serve as the receptionist for the SAU by answering multiple phone calls at one time; taking accurate messages and relaying them to the intended recipient in a timely fashion; maintaining order forms, office supplies, and nourishments as needed in a cost-effective manner; directing traffic during emergencies; and maintaining a working knowledge of equipment
• Organize and reprioritize work base on patients’ needs, available resources, and unit requirements
• Support compliance with hospital accreditation, state licensure, and other external accrediting agency requirements
• Review unit/department communication to maintain current working knowledge of job responsibilities; this includes attendance at mandatory in-services
• Participate in unit/departmental fiscal goals (conserve resources; contribute to capture of patient charges and revenue generation)
• Assist in the orienting of new personnel by providing constructive feedback and coaching
• Complete employee incident reports and contribute information to complete incident, medication variance, and infection control variance reports
• Report environmental safety hazards, including damaged and broken equipment
• Respond to patient alarms in a timely fashion
• Ensure emergency readiness and initiate timely emergency measures as appropriate according to role responsibilities
• Attend required hospital-wide orientations, staff meetings, meetings, and in-services
• Demonstrate a commitment to flexible work scheduling when necessary to ensure patient care
  
  

Reports to: Nurse Manager, Surgical Admitting Unit

Supervises: None

Responsibilities: Not applicable

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Required Education: High school diploma or equivalent with course(s) in Medical Terminology

Preferred Education: Not applicable

Experience: One (1) or more years’ secretarial experience required; experience as a medical secretary is preferred

There are no certifications/licensures required for this position.