Medical Assistant for Behavioral Health

POSITION SUMMARY

The Mental Health Medical Assistant works as part of the mental health care team preparing patients for visits with the Psychiatrists and CRNP-PMH’s. This position reports to the Mental Health Site Manager of the site.

PRIMARY ACCOUNTABILITIES

Achieve Results

• Ensure the safe, productive, and efficient operation of the office assigned through timely and attentive administrative and clinical support (as authorized or licensed).
• Ensure all patients enjoy a positive experience, treated with the care and compassion expected.
• Ensure all patient records and related documents are managed and maintained timely, accurately, and consistent with all HIPAA and related regulations and requirements.

Operational Excellence

• Ensure all tasks provided and associated with patient care, patient administrative processes, and related duties comply with all regulatory and accreditation standards, as well as clinical policies and procedures.

Relationships

• Develop favorable relationships with all patients. Instruct patients and their family members training and /or information related to in-home care as appropriate.
• Establish favorable working relationships with all staff members associated with center operations, including medical receptionists, nurses, physicians and related staff.

Stewardship and Professionalism

• Uphold and consistently represent the values and mission of the organization at all times. Represent the organization in a highly professional manner at all times.
• Ensure compliance and attention to all corporate policies and procedures.

PRIMARY TASKS AND DUTIES

• Prepares patient’s chart prior to clinical exam.
• Prepares patient for clinical exam/visit, including the collection of typical patient vital metrics (blood pressure, height, and weight)
• Backup the medical receptionist positions, and provide relief and support to medical receptionist functions as requested and as designated.
• Assists with office duties as assigned.
• Provides service in a manner that is appropriate for the patient’s age; demonstrates knowledge and skills necessary to meet the patient’s physical, psychosocial, educational, and safety needs.
• All other duties as assigned.

ESSENTIAL FUNCTIONS

· Read, write, and maintain patient records and related administrative documentation

· Knowledge and ability to use requisite tools, systems, technology and equipment in the collection of patient data

· Utilize computers in the collection, management, and reporting of patient records

· Ability to work with a diverse, patient population, assisting with positive health outcomes for the individual, family and community.

POSITION REQUIRMENTS

Education

• High school diploma or equivalent.

Experience

• Demonstrated success with clear thinking and ability to reorganize as needed.
• Demonstrated success in working independently, prioritizing and problem solving.
• Demonstrated success in organization abilities.
• Demonstrated success in computer skills including ability to use computer for scheduling, word documents and reasonable keyboard skills.
• Demonstrated success in customer service/patient services or working with the general public, preferably in a medical care facility.
• Demonstrated success and experience with direct patient services in healthcare.

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Ability to Relocate:

• Salisbury, MD 21803: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $22