What are the responsibilities and job description for the Front Desk Dental Receptionist position at Chesapeake Dental?
Overview
ONE YEAR of Front Desk Dental Experience is required to apply for our Front Desk Receptionist position to be considered for this job. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing the front desk operations. This role requires familiarity with dental terminology, and the ability to handle clerical tasks efficiently. If you do not have ONE YEAR of front desk dental receptionist experience, you need not apply.
Duties
- Greet patients and visitors warmly as they enter the clinic.
- Manage appointment scheduling and confirmations using Eaglesoft software.
- Handle patient check-in and check-out processes, ensuring all necessary paperwork is completed accurately.
- Maintain organized patient records and manage electronic filing systems.
- Answer phone calls promptly, addressing inquiries or directing calls to appropriate staff members.
- Process billing information and assist with insurance verification.
- Ensure the front desk area is tidy and welcoming at all times.
Skills
- Proficient in Eaglesoft software ( or Dentrix which is similar) for managing patient records and appointments.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Knowledge of dental office management practices, particularly in a dental clinic setting.
- Familiarity with dental terminology to communicate effectively with patients and staff.
- Excellent interpersonal skills to provide outstanding customer service and create a positive experience for patients.
- Attention to detail in clerical tasks, ensuring accuracy in all documentation.
Benefits: Employee will get 1 weeks paid vacation, Dental coverage for employee and their immediate family, 5 usual paid holidays, an a nice relaxing place to work.
Join our team and contribute to creating a welcoming environment for our patients while supporting the smooth operation of our clinic!
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Experience:
- Front Desk Dental Receptionist: 1 year (Required)
Language:
- English (Preferred)
Work Location: In person
Salary : $18 - $25