TEMP Summer Medical Assistant

Welcome to Cherry Health - video about Cherry Health This is a temporary summer position that will float between our clinics to provide coverage for Medical Assistant PTO and call-ins. Most clinic locations are within Grand Rapids, MI, with occasional coverage needed at our Barry Health Center (Hastings, MI) and Montcalm Health Center (Greenville, MI). Competency-Based Job Description Job Title: Medical Assistant, Float Reports To: RN Supervisor or Manager Supervisory: No FLSA Status: Non-Exempt Date Revised: January 2025 Overview of Position: Under the direction of the RN Supervisor or Site Manager, the Medical Assistant supports patients by actively participating in the interdisciplinary care team and assists providers in delivering medical services. This role requires regular travel between clinics to meet business needs. The Medical Assistant must adhere to organizational policies, procedures, the Code of Ethics, and all licensing and accreditation standards pertinent to the position, embodying the organization's mission in all actions and communications. Standard business hours are Monday through Friday; however, occasional early morning, evening, and weekend work may be necessary to fulfill essential job functions. Essential Duties and Responsibilities: Travel between clinics to address staffing and business needs. Prepare patient charts by reviewing population health management systems, updating incomplete orders and referrals, and gathering necessary information such as hospital records; record information in the Electronic Health Record (EHR). Manage clinic flow for the assigned care team. Greet patients, assess their needs, and accompany them to examination rooms. Follow rooming procedures, including inquiring about recent emergency room or hospital visits, taking vital signs, and completing screening tests and health maintenance orders as identified during chart preparation; record findings in the EHR. Conduct medication reviews, removing short-term medications such as antibiotics from the medication module. Prepare for and assist providers with examinations and procedures, ensuring proper cleanup afterward. Implement provider orders, including blood draws, electrocardiograms (ECGs), laboratory tests, dressings, treatments, refills, and routine testing procedures; document results in the EHR as appropriate. Prepare specimens for transportation, complete necessary forms, and arrange for transport. File patient information and assist with medical records responsibilities. Administer high-risk medications and injections according to established program or site guidelines. Assist with the vaccine program, including storage, handling, administration, and documentation. Assist nurses and providers with incoming patient healthcare information. Adhere to universal precautions and organizational policies. Understand and comply with the organization's compliance standards as outlined in corporate policies, the Code of Conduct, and the Conflict of Interest Policy. Stay informed about pertinent federal, state, and organizational regulations, laws, and policies as they evolve. Precept medical assistant apprentices, externs, or new employees as necessary. Represent the organization at community events, job fairs, and recruitment events as requested. Perform other duties as assigned. Skills / Knowledge / Abilities: Basic Life Support (BLS) / CPR certification. Professional conduct with providers, peers, families, and the community. Ability to perform routine healthcare tasks, enter data, and generate reports in the EHR. Effective coaching, training, and mentoring skills. Sensitivity in dealing with patients undergoing treatment in stressful situations. Ability to follow directions and work effectively with professional and paraprofessional staff. Exceptional customer service skills. Ability to maintain effective and organized systems to ensure timely patient flow. Basic typing skills and proficiency with computer software systems. Competencies: Customer Service Collaboration Integrity Respect Professionalism Learning Education / Licenses / Certificates: High school diploma or equivalent. Possession of a valid Michigan driver's license with a clear driving record; must be at least 18 years old with three years of driving experience and no restrictions. Reliable transportation is required due to regular travel between clinics. Certification as a Medical Assistant through one of the following organizations: American Association of Medical Assistants (CMA) American Medical Technologists (RMA) National Healthcareer Association (CCMA) National Center for Competency Testing (NCMA) American Registry of Medical Assistants (ARMA) National Association for Health Professionals (NRCMA) Experience: 1-2 years of previous medical assisting experience preferred, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. In lieu of specified education and experience requirements, a proven capability to perform the essential functions of the job, demonstrated by an equivalent combination of education, training, and/or relevant work experience, may be considered. Equipment / Tools / Technology: Desktop or laptop computer Telephone with voicemail Network copier/printer/facsimile Microsoft applications (Outlook, Word, Excel, PowerPoint, etc.) Computer hardware and software Biomedical equipment Physical Requirements: Standing: More than ⅔ of the time Sitting: More than ⅔ of the time Who we are: Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, residential re-entry services, school-based health centers and more. Our Mission: Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved. Our Vision: Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being. Our Values: Collaboration – Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals. Customer Service – Serve internal and external customers in a welcoming manner with compassionate care. Innovation – Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning. Integrity – Uphold the highest ethical standards by being honest and trustworthy. Professionalism – Create a positive work environment where we care accountable for our decision, our action and the results. Benefits: Cherry Health has excellent benefit offerings dependent on employment status. Check out a sample of the benefits available to our team members below! Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles Medical, Dental and Vision Insurance for you and your family Generous Paid Time Off benefit – 4 weeks per year for full time Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays! 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5% MET and MESP 529 Savings Plans Pet Insurance! Employee Assistance Program Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category. Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, school based health centers and more.