What are the responsibilities and job description for the AUTO WARRANTY ADMINISTRATOR position at Cherry Hill Volvo Cars?
CHERRY HILL VOLVO CARS is currently recruiting an AUTOMOTIVE WARRANTY ADMINISTRATOR. This position acts as the crucial liaison between the dealership, service technicians, and the vehicle manufacturer. This role is responsible for the ACCURATE, COMPLIANT, AND RAPID SUBMISSION OF WARRANTY CLAIMS to ensure the dealership is fully reimbursed for covered parts and labor. The ideal candidate is hyper-organized, analytical, possesses deep technical knowledge of automotive operations, and strictly enforces factory repair guidelines.
KEY RESPONSIBILITIES
Claims Processing & Submission:
- Code and submit all manufacturer and third-party warranty claims electronically via the Dealer Management System (DMS).
- Review all warranty repair orders (ROs) for accuracy, technician clock-ins, legible documentation, and appropriate labor codes.
Financial Reconciliation:
- Track and reconcile the dealership's warranty accounts receivable schedule.
- Post manufacturer credit memos against open balances.
- Audit and resolve unpaid or aged balances monthly.
BENEFITS
- Medical / Dental / Vision
- 401(k) w/ Company Match
- Life Insurance
- Vacation / Sick / Holidays
- Career Advancement Opportunities
COME GROW WITH US!
Cherry Hill Volvo Cars is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Work Location: In person