Workday Analyst - Hybrid

Welcome to Cherry Health - video about Cherry Health

This position requires the selected candidate to reside in Michigan and work onsite at our Grand Rapids location three (3) days per week and remote two days per week.

Position Overview

The Workday Systems Analyst serves as the primary technical expert responsible for the configuration, optimization, and ongoing management of the organization’s Workday platform. This role supports multiple functional areas including Human Resources, Payroll, Benefits, Finance, and reporting by ensuring Workday is configured to meet operational, compliance, and strategic needs.

The Workday Systems Analyst partners with internal stakeholders to translate business needs into scalable Workday solutions. This role is responsible for system configuration, reporting development, integrations, and continuous improvement of Workday processes to enhance operational efficiency and data accuracy across the organization.

All duties must be performed in accordance with organizational policies, procedures, Standards of Conduct, and in alignment with the organization’s mission and values.

Essential Duties & Responsibilities

• Serve as the internal subject matter expert for the Workday platform across all deployed modules.
• Configure and maintain Workday business processes, security roles, workflows, and system settings.
• Design, develop, and maintain Workday reports, dashboards, and analytics to support operational and leadership decision making.
• Evaluate current Workday system functionality and recommend enhancements that improve automation, efficiency, and user experience.
• Support and maintain Workday integrations with internal and external systems, ensuring data accuracy and system stability.
• Partner with Human Resources, Finance, Payroll, Benefits, and IT teams to translate operational needs into Workday solutions.
• Lead system testing and validation for Workday updates, releases, and configuration changes.
• Monitor system performance and troubleshoot issues related to Workday functionality, reporting, and integrations.
• Maintain documentation of Workday configurations, business processes, security roles, and integrations to ensure compliance and operational continuity.
• Provide guidance and training to system users to support effective use of Workday functionality and reporting tools.
• Participate in Workday release review cycles and evaluate new functionality to determine potential organizational benefits.
• Support continuous improvement initiatives related to workforce data, reporting, and operational workflows.
• Communicate system updates, enhancements, and changes to relevant internal stakeholders.
• Perform other related duties as assigned to support system optimization and organizational initiatives.
  
  

Required Skills & Competencies

• Strong knowledge of Workday configuration including business processes, security roles, calculated fields, and reporting.
• Experience developing Workday reports, dashboards, and analytics tools.
• Understanding of Workday integrations including data feeds, EIBs, and connector frameworks.
• Strong analytical skills with the ability to interpret system data and translate it into actionable insights.
• Demonstrated ability to troubleshoot complex system issues and identify effective solutions.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Ability to communicate technical concepts to non-technical stakeholders.
• Strong collaboration skills and ability to work effectively with cross functional teams.
• Attention to detail and commitment to maintaining data integrity and system accuracy.
• Ability to work independently while supporting organizational priorities.
  
  

Key Values

• Collaboration
• Customer Service
• Innovation
• Integrity
• Professionalism
  
  

Education & Certifications

• High school diploma or GED required.
• Bachelor’s degree in Information Systems, Human Resources, Business Administration, Finance, or a related field preferred.
  
  

Experience Requirements

• Minimum of three years of experience supporting or administering Workday systems.
• Experience configuring Workday modules such as Human Capital Management, Payroll, Benefits, or Financial Management preferred.
• Experience developing Workday reports, dashboards, and analytics tools.
• Experience supporting system integrations and enterprise data management.
• Strong proficiency with Microsoft Office, particularly Excel.
• Demonstrated ability to work independently with minimal supervision and exercise sound judgment.
• Strong written and verbal communication skills with the ability to collaborate across multiple departments.
• Comfortable working in a dynamic environment with evolving system and operational needs.
  
  

Physical Requirements

• Frequent computer and telephone use, requiring manual dexterity.
• Extended periods of sitting, standing, or walking.
• Ability to lift up to 50 pounds occasionally; may require bending, kneeling, or squatting.
• Specific vision abilities including close, distance, and adjustable focus.
• Possible exposure to patients or clients with illnesses/infections.
• Use of personal protective equipment (PPE) may be required depending on work environment.
  
  

Who We Are

Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, residential re-entry services, school-based health centers and more.

Our Mission

Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.

Our Vision

Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.

Our Values

• Collaboration – Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
• Customer Service – Serve internal and external customers in a welcoming manner with compassionate care.
• Innovation – Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
• Integrity – Uphold the highest ethical standards by being honest and trustworthy.
• Professionalism – Create a positive work environment where we care accountable for our decision, our action and the results.
  
  

Benefits

Cherry Health has excellent benefit offerings dependent on employment status. Check out a sample of the benefits available to our team members below!

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
• Medical, Dental and Vision Insurance for you and your family
• Generous Paid Time Off benefit – 4 weeks per year for full time
• Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays!
• 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5%
• MET and MESP 529 Savings Plans
• Pet Insurance!
• Employee Assistance Program
  
  

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.