Clinical Manager Primary Care Behavioral Health Teams

Welcome to Cherry Health - video about Cherry Health

Overview Of Position

Responsible for providing overall management of the Primary Care Behavioral Health program(s), including achievement of the strategic and clinical goals.

Must adhere to the organizational Policies, Procedures, Code of Ethics, and all licensing and accreditation standards of the position. Must represent the organization’s Mission in all actions and communications.

This is a full time, benefit eligible position typically working Monday - Friday from 8am - 5pm onsite at our downtown Grand Rapids location.

Essential Duties And Responsibilities

• Provide clinical oversight, supervision, and support to a team of providers within the Primary Care Behavioral Health model.
• Provide administrative support to the Program Coordinator of the Strong Beginnings and Maternal Infant Health Programs.
• Demonstrate leadership and management skills that foster a culture of mentoring, coaching, motivating and engaging staff.
• Model and communicate key values in the community and to staff in a way that supports Cherry Health’s mission.
• Educate and empower staff to be adept at meeting current and future organizational needs, and adjust schedule staff hours of work, priorities, and assignments to ensure efficient operation, based on workload.
• Supervise and train assigned staff, addressing performance issues consistently, promptly, and appropriately.
• Plan and facilitate meetings to communicate organization initiatives and updates to assigned staff.
• Supervise the delivery of evidence-based practices as the standard of care.
• Audit patient charts for clinical proficiency, quality, and timeliness.
• Monitor and manage clinician schedules to ensure that staff time is being utilized effectively and appropriately.
• Collaborate with management team on addressing issues of compliance and ethics.
• Monitor credentialing, privileging, and licenses to ensure staff are up to date.
• Supervise staff to meet productivity expectations.
• Ensure contractual obligations regarding the specifications of the program, productivity, and frequency of patient contact are met consistently.
• Assist in the development of clinical program goals.
• May provide direct care to patients.
• Ensure compliance with AAAHC, Medicaid, Medicare, and Cherry Health guidelines.
• Understand and adhere to Cherry Health’s compliance standards as they appear in Cherry Health’s Corporate Compliance Policy, Code of Conduct, and Conflict of Interest Policy.
• Perform other duties as assigned.
  
  

Skills / Knowledge / Abilities

• Knowledge of the Primary Care Behavioral Health Model
• Excellent verbal and written communication skills
• Excellent organizational skills
• Excellent judgment and problem-solving skills
• Excellent computer skills
• Ability to manage time efficiently.
• Knowledge of program services, patient needs, and management techniques.
• Demonstrated critical and clinical skills.
• Familiarity with evidence-based treatment models, including Brief Behavioral Health interventions utilized in Primary Care settings.
  
  

Competencies

• Customer Service
• Collaboration
• Integrity
• Respect
• Professionalism
• Learning
  
  

Education / Licenses / Certificates

Must have a master’s degree in social work, counseling, or psychology. Must have one of the following licenses in the State of Michigan: LMSW, LPC, or LLP. Preference to have the CAADC certification (Certified Advanced Alcohol and Drug Counselor) through MCBAP or be on a development plan for the CAADC. CCS certification (Certified Clinical Supervisor) through MCBAP or being eligible to be on a development plan for the CCS, may be required.

Experience

Three to five years of previous mental health and/or substance abuse assessment and treatment experience is preferred, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.

Physical Requirements

Possible exposure to patients/clients with illnesses and/or infections. Frequent telephone and computer use, requiring manual dexterity for writing and computer use. Sitting, standing or walking for extended periods of time. Specific vision abilities required by this job may include close vision, distance vision, and ability to adjust focus. May require bending, squatting, or kneeling and lifting up to 50 pounds. Use of Personal Protective Equipment (PPE) as required.

Client Population Served

May serve all patient populations

Who We Are

Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, residential re-entry services, school-based health centers and more.

Our Mission

Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.

Our Vision

Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.

Our Values

• Collaboration – Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
• Customer Service – Serve internal and external customers in a welcoming manner with compassionate care.
• Innovation – Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
• Integrity – Uphold the highest ethical standards by being honest and trustworthy.
• Professionalism – Create a positive work environment where we care accountable for our decision, our action and the results.
  
  

Benefits

Cherry Health has excellent benefit offerings dependent on employment status. Check out a sample of the benefits available to our team members below!

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
• Medical, Dental and Vision Insurance for you and your family
• Generous Paid Time Off benefit – 4 weeks per year for full time
• Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays!
• 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5%
• MET and MESP 529 Savings Plans
• Pet Insurance!
• Employee Assistance Program
  
  

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.