Cherry Grove Animal Hospital is seeking an outgoing Client Service Representative?to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.

This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position, with availability needed Monday-Friday, with rotating Saturdays.

Full-time benefits and compensation**:

• Compensation: $17-19 per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

Minimum qualifications and skill set:

• 3 years of client service experience
• Previous veterinary experience is highly preferred
• Proficiency in the following skills:
  • Computer skills
  • Phone etiquette
  • Triage and scheduling
  • Client care

For more than 40 years, Cherry Grove Animal Hospital has been offering a full range of services to Southwest Ohio companion pets: surgery, dentistry, feline boarding, wellness exams, and more! Our doctors have built solid relationships in the community and has gathered a talented, committed staff that provides dependable and individualized patient care. We have great team longevity (most of our support staff has been with us for more than 8 years!) and we strive to provide our team and clients a positive environment they enjoy spending time at. We are a great combination of modern medical care, personalized attention, and extraordinary service. We have modern equipment, and our team is encouraged to stay current on industry advancements. As you consider your career goals, keep in mind how an opportunity with Cherry Grove Animal Hospital will help you achieve your aspirations.

Take the first step toward your next adventure by applying today!

*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.

Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.