ERP Application Analyst Lead - Instructional Support Facility

Job Title: ERP Application Analyst Lead

FLSA Exemption Status: Non-Exempt

Classification Group: Professional Technical

Supervising Position: Business Information Systems Manager or designee.

Pay Plan: Professional Technical

Pay Range: Range 09

Last Updated: 11/21/2024

Pay Information

Benefits Information

JOB SUMMARY: Responsible for managing resources to deliver the IT services which they oversee, and to anticipate and troubleshoot any issues. Provides leadership in helping the team understand performance targets and goals. Ensuring that workers are properly trained for their specific roles. Coordinating job rotation and cross-training. Manages scope and prioritization of work assignments, paying strong attention to detail and deadlines. Ensures team responds to and addresses reported problems pertaining to the service, performance, and reliability. Assisting in resolving emergencies, such as a quality or customer problem that might be escalated to the team supervisor for handling

ESSENTIAL DUTIES AND RESPONSIBILITIES: The subsequent duties outline the fundamental operations of the position and exemplify the nature of the tasks carried out. They do not encompass a comprehensive inventory of the obligations and responsibilities fulfilled in this role. The approximation of frequencies and time allocation percentages are flexible and subject to the requirements of the organization. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Task Descriptions Frequency Percentage of Time

Supervise and mentor Senior ERP Application Analyst and ERP Data Analyst. Evaluates employee performance and provides development and training to staff.

Daily 15%

• Participate in production support, including all attributes of Senior ERP Application Analyst, from troubleshooting and identification through resolution. Daily 15%

Facilitate and monitor production operational processes performed by the IS team. Including running reports, scheduled processes, uploads, and issue resolution, monitor scheduled integrations and processes.

Daily 10%

Develop and maintain scheduled, and ad hoc reports and queries in support of ongoing organizational needs.

Daily 10%

Develop, maintain, and oversee security rules and roles. Including auto provisioning, deprovisioning, and AOR assignment.

Daily 10%

Develop and maintain Oracle BPM and HCM workflows.

Daily 10%

Monitor scheduled integrations and processes.

Daily 5%

Responsible for instance management. Including scheduling and coordinating P2T and T2T clones and performing post cloning tasks.

Daily 5%

Coordinate regression testing related to quarterly Oracle patching. Including communicating schedules, coordinating tasks, and reviewing new available enhancements.

Daily 5%

Work with Senior Analysts to develop internally or work with third party vendors to deploy business solutions. Integrate complex systems in multi-platform and multi-vendor environments to include transactional data collection systems, data warehouse/decision support systems, and other critical district systems.

Daily 5%

Develop and maintain documentation of processes and procedures.

Daily 5%

Perform other duties as assigned or requested.

Daily 5% TOTAL 100%

REPORTING RELATIONSHIPS: This job has supervisor responsibilities including, but not limited to, interviewing, hiring, directing work, assigning work, supervising work, training, evaluating, disciplining, and terminating. Direct reports:

• Senior ERP Applications Analyst
• ERP Data Analyst
  
  

MINIMUM QUALIFICATIONS: The minimum prerequisites of formal education, professional work experience, certifications, licenses, endorsements, designations, trainings, and other criteria that a candidate must fulfill to be considered for a position. It is essential that certifications, licenses, endorsements, designations, and trainings are fulfilled, valid, and not expired.

• Criminal background check and fingerprinting required
• Bachelor’s degree.
• Five (5) years of information technology experience.
• Advanced knowledge of Microsoft Office.
• Advanced understanding of reporting principles and practices.
• Advanced verbal and written communication skills.
• Advanced interpersonal relations skills.
• Ability to work independently and collaboratively with others.
• Ability to exercise good judgment, problem solving ability, and resourcefulness in the absence of formalized guidelines.
• Ability to identify, analyze, and resolve business issues through solution-oriented projects.
• Ability to coordinate diverse administrative tasks requiring advanced organizational skills.
• Ability to work efficiently under conditions of multiple deadlines and changing priorities.
  
  

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS: The physical demands, mental functions, cognitive capacities, and work environment factors required to perform a position’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Light work strength level (lifting or carrying up to 25 pounds)
• Primarily works indoors
• Typically a quiet noise level
• Work location is subject to change to meet the requirements of the organization
  
  

DESIRED QUALIFICATIONS: Formal education, professional work experience, certifications, licenses, endorsements, designations, trainings, and other qualifications relevant to the position that are strongly preferred but not mandatory for a candidate to be considered.

• Advanced experience with Oracle Fusion functions and user support.
• Ability to work with project management and IT Architect to identify best practices and alternative designs considerations.
• Experience working in the public sector
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds
• Racially conscious and culturally competent with the skill, will, capacity, and knowledge to commit to a culture of continuous improvement