Generalist - Employee Relations - Educational Services Center

FLSA CLASSIFICATION: Non-Exempt

COMPENSATION PLAN: Educational Support Personnel

PAY RANGE: Range 12

Compensation Information Link

Benefits Information Link

Core Values Information Link

SUPERVISOR: Director or designee

Last Updated:  2020/2021

JOB SUMMARY:  Under minimal direct supervision, run the daily functions of the Human Resources (HR) Department including administering pay, benefits, and leave, enforcing District policies and practices, and providing customer service. Work requires the use of discretion and creativity within limits of theory and principles of the profession, the department’s goals, law and regulations, and the District’s policies and guidelines. Judgment is used in the adaptation and skilled application of guidelines to solve the full range of problems related to the assignment. Assignments include Employee Relations, Operations, and Organizational Wellness/Benefits.

DUTIES AND RESPONSIBILITIES: The following tasks describe the basic functions of the job and represent the type of work performed. They do not constitute an exhaustive list of the duties and responsibilities performed on the job. The following frequencies and percentage of time spent are approximations only and are subject to flexibility dependent on organizational needs.

SHARED JOB DUTIES ACROSS HR TEAMS

• Perform routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development. [Daily, 10%]
• Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff. Execute the department’s standard of customer service. [Daily, 10%]
• Fill in for other HR Generalists in their absence and utilize skills learned during required team cross-training. [Monthly, 5%]
• Develop, propose, and implement procedural changes as legal requirements and policies change. [Annually, 5%]
• Perform other related duties as assigned or requested. [Daily, 5%]

EMPLOYEE RELATIONS ASSIGNMENT JOB DUTIES

• Accurately process additional compensation, certified horizontal advancements, unemployment, verification of employment, 110 retirement forms, employee evaluations, negotiations files, and investigation documentation. [Daily, 30%]
• Accurately communicate procedures and guidance pertaining to additional compensation and guidebook and negotiated agreement policies to applicants, staff, managers/supervisors, and administrators. Assist in the development and implementation of more efficient practices. [Daily, 15%]
• Support employee disciplinary meetings, terminations, and investigations as directed. [Weekly, 10%]
• Assist and participate in union negotiations as directed. [Weekly, 10%]

OPERATIONS ASSIGNMENT JOB DUTIES

• Accurately and promptly process all postings, offers, portability submissions, new hire records, wage and salary placement, transfers, assignment changes, and separations. Monitor employee compensation and adjust when needed. Ensure appropriate licensure and endorsement for new hires, transfers and assignment changes, and substitute short term assignments. Approve or deny reviewed substitute applications, reference assessment and hire those eligible to move forward, enter all short term sub assignments/revisions in substitute system, process any substitute pay and teacher leave adjustment requests monthly. [Daily, 40%]
• Review and adjust data to ensure accuracy of various reports, including but not limited to: Colorado Department of Education (CDE), Equal Employment Opportunity Commission (EEOC), etc. [Daily, 15%]
• Accurately communicate procedures and guidance pertaining to employment and assignment status to applicants, staff, managers/supervisors, and administrators. Assist in the development and implementation of more efficient practices. [Daily, 10%]

ORGANIZATIONAL WELLNESS/BENEFITS ASSIGNMENT JOB DUTIES

• Support the new hire, status change, and open enrollment processes in a variety of tasks including but not limited to: evaluating benefit enrollments and changes; participating in benefit education sessions; and guiding employees on available benefit offerings. [Daily, 20%]
• Accurately oversee, approve, maintain, and monitor Family Medical Leave Act (FMLA) leave of absence applications, supporting leave documentation, leave balances, leave of absence pay, long term disability, life insurance, and supplemental benefit claims related to leave of absence. Coordinate the distribution of sick leave bank hours for employees on extended FMLA leave and conduct leave of absence (LOA) information sessions for employees. [Daily, 20%]
• Accurately calculate and ensure that employees on LOA are paid accurately and accurate employee benefit deductions are being applied. [Daily, 15%]
• Accurately communicate procedures and guidance pertaining to benefit and leave of absence information to applicants, staff, managers/supervisors, and administrators. Assist in the development and implementation of more efficient practices. [Daily, 10%]

MINIMUM QUALIFICATIONS: The minimum amounts of formal education, professional work experience, knowledge, skills, and abilities that must be met for a candidate to be considered for a position.

• Associate’s degree in business or equivalent combination of relevant experience, certifications, and trainings.
• Administrative assistant/clerical experience, human resources, accounting, accounts payable, accounts receivable, banking/loan servicing, bookkeeping, or payroll experience.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Racially conscious and culturally competent with the skill, will, capacity, and knowledge to commit to a culture of continuous improvement.
• Willingness to contribute to cultural diversity for educational enrichment.
• Basic knowledge of typical office equipment such as telephones, copiers, fax machines, email, etc.
• Basic knowledge of federal, state, and local employment laws and statutes.
• Basic knowledge of compensation administration and position classification.
• Basic knowledge of human resources operations, processes, and software.
• Basic knowledge of employee relations and talent management.
• Basic knowledge of Microsoft Office.
• Advanced problem-solving skills.
• Advanced organizational skills and attention to detail.
• Advanced verbal and written communication skills.
• Advanced recordkeeping skills.
• Advanced interpersonal relations and teamwork skills.
• Ability to work independently and collaboratively with others.
• Ability to use tact and sensitivity in dealing with others at various levels within an organization.
• Ability to adapt to shifting priorities, demands, and timelines.
• Ability to achieve thoroughness and accuracy when accomplishing a task.
• Ability to maintain confidentiality in all aspects of the job.
• Ability to recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment, and report unsafe conditions to the appropriate administrator.
• Ability to promote and follow the Board of Education policies, District policies, and building and department procedures, protocols, and guidelines.
• Criminal background check and fingerprinting required for hire.

MINIMUM CERTIFICATIONS AND LICENSES: The minimum certifications and licenses that must be met, valid, and unexpired for a candidate to be considered for a position.

• Diversity and equity training provided by the District after start of employment.

PREFERRED QUALIFICATIONS: Any job-related formal education, professional work experience, knowledge, skills, abilities, certifications, licenses, and other criteria that are inessential and in addition to the minimum qualifications, certifications, and licenses.

• Bachelor’s degree in human resource management.
• Three (3) years of experience in human resources, benefits, banking, accounting, payroll, an office manager role reporting to a school principal, or human resources administrative assistant experience.
• Society for Human Resource Management Certified Professional (SHRM-CP) certification/Society for Human Resource Management Senior Certified Professional (SHRM-SCP) certification and/or Professional in Human Resources (PHR) certification/Senior Professional in Human Resources (SPHR) certification.

PHYSICAL AND MENTAL DEMANDS: The physical exertion, cognitive capacities, and work environments required to perform a position’s duties and responsibilities.

• Moderate physical effort (lifting up to 25 pounds).
• Frequent standing and walking.
• Frequent bending and reaching.
• Occasional lifting, pulling, and pushing.
• Manual dexterity to operate a computer keyboard.
• Repetitive motions.
• Close, distance, color, and peripheral vision.
• Visual concentration, depth perception, and ability to adjust focus.
• Eye/hand coordination.
• Speaking and hearing.
• Concentrated reading/writing/mathematics.
• May occasionally be exposed to outdoor weather conditions.
• Usually a quiet work environment.
• Normal office environment.
• Normal school district environment.