What are the responsibilities and job description for the Dispatch Manager position at Cherry Bekaert?
???? Now Hiring: Dispatch Manager
???? Lehigh Valley, PA
Are you a logistics professional who thrives in a fast-paced environment and knows how to keep drivers, customers, and operations running smoothly? We're looking for a Dispatch Manager to lead daily transportation and dispatch operations for a growing organization in the Lehigh Valley.
This is an excellent opportunity for a hands-on leader who excels at problem-solving, route optimization, driver communication, and delivering exceptional customer service.
What You'll Do:
✅ Manage and coordinate daily dispatch operations
✅ Optimize routes and schedules to maximize efficiency and on-time delivery performance
✅ Lead, coach, and support a team of drivers and dispatch personnel
✅ Monitor fleet activity and respond to real-time transportation challenges
✅ Ensure compliance with DOT regulations and company safety standards
✅ Collaborate with customers, operations, and warehouse teams to maintain service excellence
✅ Track KPIs, analyze performance metrics, and implement process improvements
✅ Handle escalations, scheduling conflicts, and service recovery efforts
What We're Looking For:
✔ 3 years of dispatch, transportation, logistics, or fleet management experience
✔ Previous leadership or supervisory experience preferred
✔ Strong organizational and communication skills
✔ Ability to make quick decisions in a dynamic environment
✔ Experience with TMS, dispatch software, GPS tracking systems, and Microsoft Office
✔ Knowledge of DOT regulations and transportation best practices
Why Join Us?
⭐ Competitive compensation package
⭐ Stable and growing business
⭐ Opportunity to make a direct impact on operations
⭐ Collaborative team environment
⭐ Career growth and advancement opportunities
If you're ready to take ownership of dispatch operations and lead a team that keeps business moving, we'd love to hear from you.
???? Lehigh Valley, PA
Are you a logistics professional who thrives in a fast-paced environment and knows how to keep drivers, customers, and operations running smoothly? We're looking for a Dispatch Manager to lead daily transportation and dispatch operations for a growing organization in the Lehigh Valley.
This is an excellent opportunity for a hands-on leader who excels at problem-solving, route optimization, driver communication, and delivering exceptional customer service.
What You'll Do:
✅ Manage and coordinate daily dispatch operations
✅ Optimize routes and schedules to maximize efficiency and on-time delivery performance
✅ Lead, coach, and support a team of drivers and dispatch personnel
✅ Monitor fleet activity and respond to real-time transportation challenges
✅ Ensure compliance with DOT regulations and company safety standards
✅ Collaborate with customers, operations, and warehouse teams to maintain service excellence
✅ Track KPIs, analyze performance metrics, and implement process improvements
✅ Handle escalations, scheduling conflicts, and service recovery efforts
What We're Looking For:
✔ 3 years of dispatch, transportation, logistics, or fleet management experience
✔ Previous leadership or supervisory experience preferred
✔ Strong organizational and communication skills
✔ Ability to make quick decisions in a dynamic environment
✔ Experience with TMS, dispatch software, GPS tracking systems, and Microsoft Office
✔ Knowledge of DOT regulations and transportation best practices
Why Join Us?
⭐ Competitive compensation package
⭐ Stable and growing business
⭐ Opportunity to make a direct impact on operations
⭐ Collaborative team environment
⭐ Career growth and advancement opportunities
If you're ready to take ownership of dispatch operations and lead a team that keeps business moving, we'd love to hear from you.