Systems Administrator

About the Role:
Under the administrative direction of the Information Technology Manager, the Systems Administrator manages in-house and cloud-based servers, storage, networking, and software systems to ensure the high availability of Cherriots supported infrastructure and applications.

Duties:
Operational Management:

• Oversee and maintain the high availability, performance, and security of all virtual, physical, and cloud-based server infrastructure, networking, and firewalls.
• Manage the Active Directory suite, domain controllers, group policy, and Google Enterprise instance
• Monitor security tools to proactively identify and remediate threats
• Maintain data integrity through routine backups and testing disaster recovery processes
• Maintain comprehensive technical documentation, including network documentation, change ticket entry, and perform accurate server and technology asset management
• Provide Tier 3 support for end-user software and hardware issues when escalated from Tier 2 support, including engaging professionally with vendor support.
• Manage and coordinate with external vendors to procure necessary hardware and
• software.
• Provide backup and engage in cross-training support to the Intelligent Transportation Systems Administrator for transit-specific hardware and software.

Strategic Objectives and Planning

• Oversee a best-practice server and storage lifecycle management approach, including recommending and scheduling routine hardware, firmware, and software upgrades and reconfigurations.
• Support the development of long-term goals for systems and software, including capacity planning and cloud-migration strategies.
• Consulting with the Technology Team to ensure the security of the server infrastructure by implementing industry best practices regarding privacy, security, and regulatory compliance.
• Manage the Mobile Device strategy for Cherriots and work with the Technology Team to control risks associated with both BYOD and Cherriots-owned mobile technologies.
• Assist with the development and oversight of technology-related Cherriots policies.
• Work with management to maintain the Information Technology and Infrastructure division portion of Cherriots Continuity of Operations plan.
• The ability to consistently adhere to a defined work schedule, and be present onsite, is crucial to the successful performance of this role’s job duties and responsibilities because the essential duties of this role require reliable presence for planned or unplanned in-person meetings, and other interactions necessary to operate efficiently, including the communication of assignments to and from managers, and other day-to-day activities to serve internal and public access needs.
• Perform additional duties as assigned.

What You Will Need to Be Successful in This Role:

• Extensive knowledge and skill in diagnosing and resolving technical problems using a structured, analytical approach.
• Solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
• Interpret a variety of instructions furnished in written, oral, or diagram form.
• Work in a timely and accurate fashion on multiple concurrent tasks.
• Interact positively with a variety of personnel internally and externally.
• Maintain strict confidentiality.
• Knowledge and skill in the coordination of complex, multi-department projects.
• Knowledge and skill in customer service and technical communication.
• Familiarity with common industry technologies, including but not limited to:
• o VLAN switching with Cisco hardwareo Firewall management with Merakio Microsoft Active Directoryo Microsoft file share and print serviceso Microsoft Server operating systemso Virtualization via Nutanix and/or Hyper-Vo Amazon or Azure cloud computingo IOS and Android-based mobile solutionso Server Backup administration via Veeamo Google Workspace Enterpriseo Varonis security monitoring tools
• Perform job functions safely.

Education and Experience:

• Bachelor’s degree or Technical Certificate.
• Three (3) to five (5) years of experience in a technical role with increasing responsibility; Public Sector employment a plus.
• Candidates with any satisfactory combination of related experience and training that equips them with the required knowledge, abilities, and skills for this position are encouraged to apply. Cherriots reserves the right to determine the equivalences of education and experience.

Special Requirements:

• Must present Cherriots with a valid Oregon driver’s license and maintain a driving record that demonstrates adherence to safety and traffic laws and regulations.
• Successfully pass a background check and an education verification, if applicable.

Physical Requirements

• Requires prolonged periods of sitting, standing, and walking.
• Must be able to operate a computer, keyboard, tools, equipment, and other devices necessary to perform the essential functions of the position, including frequent keyboarding and data entry.
• Must be able to prepare, review, and interpret information presented in
• electronic and printed formats.
• Must be able to effectively communicate and accurately exchange information with coworkers, customers, and the public using verbal, written, and electronic communication methods.
• Must be able to lift and move objects weighing up to 75 pounds with assistance. Bending, kneeling, and squatting may be required.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Working Conditions

• Duties are performed in both an office and a field setting.
• The work schedule for this position typically fluctuates based on the needs of a particular event or project, which would require the ability to work a flexible schedule, including late nights, early mornings, weekends, and holidays.
• Must travel occasionally to attend meetings and conferences.

Why Work at Cherriots?

Cherriots is the public transit provider serving Marion and Polk counties. Every day, we connect people to work, school, healthcare, shopping, and the places that matter most through local, regional, and paratransit services. Our employees play a vital role in keeping our community moving by providing safe, reliable transportation that people can depend on.

Cherriots is an equal opportunity employer committed to fostering a workplace where everyone feels welcome, valued, and respected. We believe a diverse workforce strengthens our organization and encourages individuals from all backgrounds to apply.

A career at Cherriots offers more than a paycheck. We provide competitive pay, excellent benefits, and the stability of public-sector employment. Whether you're just starting your career or looking to grow, you'll find opportunities to develop your skills, advance within the organization, and make a meaningful impact on the community.

Pay: $93,977.20 - $133,989.02 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Application Question(s):

• This role requires working onsite Monday–Friday during regular daytime hours. Remote work is not available. Are you able to meet these requirements?

Education:

• Bachelor's (Preferred)

Experience:

• IT: 3 years (Required)

Work Location: In person

Salary : $93,977 - $133,989