What are the responsibilities and job description for the PC Technician position at Cherokee Nation Entertainment?
Primary Purpose
JOB DESCRIPTION
As a PC Technician III, you will be responsible for troubleshooting intermediate-level hardware and software.
Position Status: Full-Time Hourly
Location: Gold Strike Casino - Tunica, MS
Responsibilities
PRINCIPAL DUTIES AND RESPONSIBILITIES:
MINIMUM REQUIREMENTS:
JOB DESCRIPTION
As a PC Technician III, you will be responsible for troubleshooting intermediate-level hardware and software.
Position Status: Full-Time Hourly
Location: Gold Strike Casino - Tunica, MS
Responsibilities
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Install, upgrade, and repair desktop systems.
- Add user workstations to the network and user applications to workstations.
- Troubleshoot client issues and monitor the help desk queue.
- Maintain all support of POS, printers, hardware, and assorted peripherals and perform preventative maintenance on all equipment.
- Perform intermediate-level hardware/software troubleshooting.
- Ensure the computer room is kept clean and orderly.
- Perform other job-related duties as requested.
MINIMUM REQUIREMENTS:
- High school diploma or equivalent.
- Two (2) years of personal computer repair and installations.
- Work varied shifts, including weekends and holidays.
- Able to obtain Gaming Permit as required by jurisdiction
- Able to effectively communicate in English, in both written and verbal forms.
- Ability to multi-task and work well in a fast-paced, team-oriented environment.
- Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail.
- Effective listening abilities with strong judgment skills.
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
- Must be flexible if needed for occasional work outside of normal business hours.
- This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.