Application Systems Analyst

Job Description

Are you a technology professional who enjoys solving complex problems, improving business processes, and leading impactful initiatives? We're seeking a Systems Analyst who will play a critical role in supporting enterprise applications, optimizing system performance, and driving technology solutions that enhance operational efficiency across the organization.

This is an exciting opportunity for a motivated professional to work closely with business leaders, end users, Information Systems teams, and vendors while taking ownership of key applications and projects that support our continued growth and success.

Responsibilities

• Serve as a primary point of contact for end-user support and system-related issues.
• Lead projects and initiatives involving business applications and operational systems.
• Coordinate and assist with system upgrades, integrations, and technical enhancements.
• Analyze business processes and recommend technology solutions to improve efficiency.
• Configure system settings, perform testing, and assist with implementation activities.
• Conduct root cause analysis and troubleshoot complex system issues.
• Collaborate with Information Systems, vendors, and business leaders to ensure seamless communication and support.
• Develop and oversee end-user training, documentation, and communication plans.
• Monitor system performance and ensure consistency across all operational sites.
• Act as a liaison between application vendors and organizational stakeholders.
• Must be able to obtain and maintain all required gaming licenses.
• Must possess and maintain a valid driver's license.
• Ability to travel, including occasional overnight travel.
• Availability to support varied shifts, weekends, holidays, and on-call needs as required.
  
  

Qualifications

• Bachelor's Degree in Technology, Information Systems, Business Technology, or a related field.
• 5–7 years of progressive IT or systems-related experience, or an equivalent combination of education and experience.
• Experience supporting business applications, systems administration, or enterprise software solutions.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written, verbal, and presentation communication abilities.
• Proficiency with Microsoft Office applications.
• Working knowledge of Microsoft SQL.
• Ability to work effectively with all levels of leadership and provide exceptional customer service.
• Experience leading system implementations, upgrades, or business process improvement initiatives.
• Knowledge of application integrations and enterprise systems.
• Experience providing end-user training and support.
• Ability to manage multiple priorities in a fast-paced environment.
  
  

About Us

Cherokee Nation Entertainment is one of the largest and most successful tribal businesses in the country. As the retail, gaming and entertainment entity of the Cherokee Nation, it owns and operates a variety of restaurants, entertainment venues, retail shops, fuel/convenience stores, golf courses, hotels, a horse racing track and an RV campground. As the brand continues to expand its offerings and footprint, CNE remains dedicated to the well-being of the Cherokee Nation and the communities that it calls home.

Here's What Awaits You

• Health & Wellness:  Choose from top-notch health plans,  24/7 Telemedicine access , and  on-site health clinics  (at select locations).
• Financial Security:  Grow your future with a generous  401(k) match  and  paid vacation, sick time, bereavement, and holidays.
• Work-Life Balance:  Enjoy  flexible spending accounts ,  maternity/ paternity leave , and  voluntary benefits  for added peace of mind.
• And More:  Earn  incentives  based on performance,  refer friends  and get rewarded, and enjoy  discounts  and  holiday appreciation gifts .
  
  

About The Team

Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment

Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country . As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.

Step Into a World Of Possibilities

• Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms .
• Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.
• Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.
• Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.
  
  

More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home . We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.

Company:Cherokee Nation Entertainment