What are the responsibilities and job description for the Salesforce Consultant position at Cherokee Federal?
Salesforce Consultant
***As required by our governmental client, this position requires being a US Citizen AND an active DHS Public Trust Clearance or the ability to obtain this clearance ***
We're seeking a highly motivated and Salesforce-certified Salesforce Consultant to join our team supporting a USCIS initiative. This role involves close collaboration with clients to gather business requirements, document process flows, and deliver tailored Salesforce solutions through design, configuration, testing, and deployment.
Compensation & Benefits:
Estimated Starting Salary Range for Salesforce Consultant: 100-135k
Pay commensurate with experience.
Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.
Salesforce Consultant Responsibilities Include:
- Lead end-to-end Salesforce implementations across Public Sector Solutions (PSS), Service Cloud, Sales Cloud, Marketing Cloud, and Nonprofit Cloud.
- Provide technical and functional leadership to cross-functional project teams; mentor junior consultants and contribute to internal best practices, accelerators, and solution frameworks.
- Design and implement automation using Flow, Approval Processes, Einstein features, and other declarative tools; optimize business processes to reduce manual work and improve operational efficiency.
- Ensure automation is scalable, maintainable, and aligned with governance and compliance standards.
- Partner with stakeholders to validate designs via prototypes and iterative feedback cycles.
- Facilitate discovery sessions and stakeholder workshops to capture business, functional, and technical requirements; translate needs into solution designs, user stories, and implementation roadmaps.
- Serve as a strategic advisor on Salesforce platform capabilities, architecture, and optimization opportunities.
- Design scalable data and security models, and automation frameworks aligned to federal requirements.
- Configure and customize Salesforce using declarative tools and best-practice architecture patterns.
- Performs other job-related duties as assigned
Salesforce Consultant Experience, Education, Skills, Abilities requested:
- 4 years of hands-on Salesforce consulting or implementation experience; minimum 7 years of overall professional experience.
- Strong business analysis skills; lead client discovery, requirements definition, user stories, and acceptance criteria.
- Advanced proficiency with Salesforce automation, especially Flow; experience designing production-grade UI in Lightning and Experience Cloud.
- Track record delivering complex, multi-stakeholder Salesforce programs.
- Salesforce Certified Administrator plus one or more Consultant-level certifications (Sales, Service, Experience, or Marketing Cloud) required.
- Additional certifications preferred: Advanced Administrator, Marketing Cloud, Platform App Builder, OmniStudio, and PSS.
- Familiarity with integrations and APIs; capable of guiding technical integration approaches.
- Bachelor's degree required.
- Eligible to obtain and maintain a Government Public Trust Clearance; U.S. citizenship required.
- Experience with Agile software development methodologies.
- At least 4 years building Salesforce business process models, writing acceptance criteria, and designing user interfaces for production systems.
- Must pass pre-employment qualifications of Cherokee Federal
Company Information:
HESFP, LLC is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about HESFP, visit cherokee-federal.com.
#CherokeeFederal #LI-Onsite #LI-RG1
Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.
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Salesforce Business Analyst
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Keywords:
Requirements Gathering
Business Process Optimization
Salesforce Configuration
Client Stakeholder Engagement
Solution Design
Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.
Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.
We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. If you’d like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites: EEO Statement | EEO Poster
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may email “CNB.Compliance@cn-bus.com” for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status.