CO-2 Central Office

Job Description Code: 10D.010

Division/Department: CCSD Central Office

Pay Grade: CO-2

Pay Type: Salaried; Non-Exempt

Retirement: TRS

Contract Work Year: 235 Day or 200 Day (IWC Calendar)/40 Hour Work Week

Reports To: Chief Officer/Executive Director/Designee

Evaluation Instrument: PEI

Responsible for answering and directing all incoming calls to CCSD and serving as the first point of contact for visitors at 1205 Bluffs Parkway in Canton, Georgia. Must possess exceptional customer service and interpersonal skills, with the ability to effectively manage multiple priorities in a fast-paced environment while maintaining professionalism and efficiency.

MINIMUM QUALIFICATIONS

Standard high school diploma or satisfactory completion of a General Education Development (GED) Testing Program; business or technical training preferred. Five years of secretarial/clerical work. Ability to establish an effective working relationship with staff and the public; demonstrate excellent verbal and written communication skills; exercise independent judgment and make informed decisions; advanced technology skills with expertise to train and assist others; and manage multiple tasks simultaneously in a fast-paced environment with responsibility for accuracy, timeliness and final outcome. 

GOAL

Perform in a highly skilled, organized and professional manner all responsibilities with increased accountability and independent decision making, including informed judgment, preparation and management, to relieve the Departmental Supervisors from daily office procedures.

REPRESENTATIVE DUTIES & RESPONSIBILITIES

• Follow instructions to perform advanced secretarial/clerical work in a fast-paced work environment.
• Operate standard office technology programs and equipment (such as Microsoft Office, copier, fax) as required by the job.
• Maintain data, statistics, records and other information, and prepare reports, as required for the program for which the departmental supervisors are responsible; successfully fulfill limited management responsibilities.
• Type and maintain all correspondence, articles, reports, manuals and other materials on general or technical subjects; draft routine acknowledgments in response to inquiries not requiring a supervisor’s attention.
• Examine, check and verify complex statistical and other reports for completeness and accuracy of computation; determine conformity to established requirements, and personally follow up the more complicated discrepancies.
• Exercise a significant amount of authority to complete assigned duties with minimal review by the administrator, with accountability for accuracy, timelines and quality of the final product.
• Work cooperatively with appropriate personnel to ensure total integrity of District policies, procedures and protocols.
• Demonstrate skilled problem solving abilities and good judgment in the execution of daily assignments.
• Provide timely notification on critical/pertinent matters (personnel, budget, and inventory) to supervisor.
• Schedule appointments and arrange meetings, conferences and trips for administrator; and maintain the office calendar.
• Answer telephone, greet visitors, ascertain nature of business and direct to appropriate person.
• Assist in maintaining efficient office operations by providing clerical relief whenever and wherever needed.
• Interact effectively with the public, staff, students, teachers, parents and administrators, using tact and good judgment.
• Prepare purchase orders for materials and resources, as well as office supplies, and monitor expenditures.
• Duplicate, collate, and disseminate written materials to the local schools and other appropriate personnel.
• Possess and maintain valid and appropriate license, certificate and/or credential as may be required for this position.
• Follow work scheduling and attendance requirements in a regular, predictable and punctual manner.
• Participate in required training programs to increase skills and proficiency related to the assignment and assist in training colleagues as needed for successful department operation.
• Review current documents, literature and technical source information related to job responsibilities.
• Ensure adherence to good safety procedures.
• Follow federal and state laws, as well as School Board policies.
• Perform other duties as assigned.

IMPORTANT NOTES

ESSENTIAL DUTIES

Job descriptions are designed and intended only to summarize the essential duties, responsibilities, qualifications, and requirements for the purpose of clarifying the general nature and scope of a position’s role as part of the overall organization. Job descriptions do not list all tasks an employee might be expected to perform, and they do not limit the right of the employer/supervisor to assign additional tasks or otherwise to modify duties to be performed – even if seemingly unrelated to the basic job. Every employee has a duty to perform all assigned tasks. (An employee who is assigned a duty or task believed to be unlawful should report the assignment to the Chief Human Resources Officer.) It should also be noted the order of duties/ responsibilities as listed in the job description is not designed or intended to rank the duties in any order of importance relative to each other. 

MINIMUM REQUIREMENTS

In filling a vacant position, preferred or required credentials regarding education, training, experience, and other bona fide occupational qualifications may be established. The credentials shown in this job description may be interpreted only as the minimum criteria existing at the time the description was developed. Other bona fide occupational qualifications and criteria may be utilized as needed in the selection process. 

Fringe Benefits

FICA is paid by the employee and matched by the School District. Temporary workers do not qualify for employee benefits.

Adopted: July 2008

Revised: July 2012, February 2017, July 2023, July 2024