What are the responsibilities and job description for the Operations Supervisor position at CHEP?
As a Plant Operations Supervisor (1st Shift), you will play a key role on the Wilmington, MA leadership team, partnering with the Plant Manager to drive overall plant performance and deliver exceptional results in safety, service, quality, and cost. This role leads a team of approximately 40 employees— including forklift drivers, production associates, and technicians—while fostering a strong safety culture, ensuring compliance, and maintaining a visible, hands-on presence on the production floor. The ideal candidate is a proactive, positive leader who communicates effectively, drives accountability, and supports team development to enhance performance and morale.
Bilingual - English/Spanish highly preferred
1st shift Production hours: Monday - Friday 6am - 2:30pm, approximately 25-30 direct reports
Key Accountabilities – What you will do
- Supervise the work of all production employees – oversees production and shipping schedules based on availability of raw and finished goods.
- Provide hands-on leadership as a supervisor, responsible for mentoring and coaching all employees and working through employee relations issues.
- Support plant administration to ensure compliance to established policies.
- Responsible, in consultation with Plant Manager, for the cost and yield performance of the Plant in partnership with the overall P&L of the Plant.
- Support cost control initiatives and process control within the Plant.
- Review operations activities, including local transportation activities, to maintain compliance with all Federal, State and local laws (OSHA, DOL, DOJ, EPA, FD)
- Drive Safety improvements (Zero Harm) across the Plant
- Ensure the consistent execution of all SOPs throughout the Plant in accordance with the PMS
Experience – What you will bring
- Prior experience in a plant supervisory role in an engineering or manufacturing environment
- Familiarity with private fleet management/transportation is helpful
- Strong customer focus orientation
- Strong people management capability including non-exempt production workforce
- Demonstrated success in delivering strong employee relations
- Demonstrated ability to work cross-functionally
- Experience managing safety performance and programs
- Understanding of supply chain practices and metrics and data analysis o
- Familiarity with Lean Thinking concepts and practices
Skills & Knowledge
- Ability to build effective teams
- Problem solving and critical thinking skills
- Coaching and Conflict Management Skills
- Excellent Communication skills
- Project Management skills
- Computer Skills
- Ability to delegate effectively
What we Offer:
- Competitive Pay w/ Shift Differential
- Benefits Day 1!
- 401K w/ company match (up to 4%)
- FREE company-paid vision, short-term disability, and life insurance!
- FREE company-provided PPE and safety equipment
- Tuition reimbursement, parental leave, childcare assistance, profit sharing, and MORE!
Compensation Statement:
The salary range for this position is $61,680 to $80,000.
Salary ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs. Therefore, actual amounts offered may be higher or lower than the range provided. If you have questions, please speak to your Talent Acquisition Partner about the flexibility and detail of our compensation philosophy. Dependent on the position offered, other forms of compensation may be part of a total offering beyond medical & retirement benefits and may include other monetary incentives or business benefits.
Salary : $61,680 - $80,000