ServiceNow Developer

Overview

ServiceNow Developer

Springfield, VA

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!  

Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject Matter Experts (SMEs) with decades of experience working in the Federal marketplace. 

Chenega Agile Real-Time Solutions is seeking a ServiceNow Developer to support the EMS program for the National Geospatial-Intelligence Agency (NGA). This role will be responsible for the design, development, customization, and support of solutions built on the ServiceNow platform. The ideal candidate will bring hands-on experience working with ServiceNow modules, scripting, integrations, and workflows in a secure federal environment.

Responsibilities

• Develop and customize ServiceNow applications, workflows, and catalog items using JavaScript, Glide API, and Flow Designer.
• Design and implement integrations between ServiceNow and external systems using REST/SOAP APIs.
• Support and enhance existing ServiceNow applications (e.g., ITSM, CMDB, Change Management, Incident/Problem/Request).
• Collaborate with project leaders, business analysts, and stakeholders to gather requirements and propose technical solutions.
• Troubleshoot technical issues and provide timely resolutions.
• Implement ServiceNow platform upgrades and patches in compliance with change management policies.
• Maintain documentation related to design, configuration, development, and testing activities.
• Ensure solutions meet performance, scalability, and security standards within a DoD/IC environment.
• Participate in Agile sprint planning, reviews, and retrospectives.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in computer science, Information Systems, or related field OR
• High school diploma or GED equivalent with 7 years of relevant experience
• 3 years of experience with ServiceNow development and administration.
• Required - ServiceNow Certified System Administrator (CSA) or higher (e.g., Application Developer, Implementation Specialist).
  • Proficient in JavaScript, HTML, CSS, and working with ServiceNow’s Glide API.
  • Experience with ServiceNow modules such as ITSM, CMDB, and custom application development.
  • ServiceNow platform best practices and system performance tuning.
  • Strong understanding of SDLC, Agile methodologies, and DevSecOps pipelines.
• Active TS/SCI clearance (required upon start).

Knowledge, Skills, and Abilities:

• Excellent problem-solving and communication skills.
• Preferred – Implementation Specialist, Certified Application Developer.
• Experience with platform security configurations (e.g., ACLs, roles, encryption).
• Preferred - Experience working on DoD or IC programs.
• Familiarity with platform security configurations (e.g., ACLs, roles, encryption).
• Experience with automated testing frameworks and CI/CD tools integrated with ServiceNow.
• Ability to work independently and yet be effective within a team setting
• Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment
• Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
• Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
• Excellent skills in Microsoft Word, Excel, and other Office applications
• Proficient with Microsoft Office Applications, and experience working in a home office setting, as well as the ability to train end users on frequently asked technical issues.
• Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.
• Good problem-solving skills: ability to visualize a problem/situation and think abstractly to solve it

How you’ll grow  

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.  

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.  

Benefits  

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.  

Learn more about what working at Chenega MIOS can mean for you.  

Chenega MIOS’s culture  

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.  

Corporate citizenship  

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  

Learn more about Chenega’s impact on the world.  

Chenega MIOS News- https://chenegamios.com/news/  

Tips from your Talent Acquisition Team  

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:  

Chenega MIOS web site - www.chenegamios.com  

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm  

LinkedIn - https://www.linkedin.com/company/1472684/  

Facebook - https://www.facebook.com/chenegamios/ 

#Chenega Agile Real Time Solutions, LLC