Pharmacy Operations Technician

Position Summary
The Pharmacy Operations Technician is a highly skilled, experienced technician who plays a key role in supporting day-to-day operations across the pharmacy. This individual serves as a bridge between leadership and frontline staff, helping ensure workflows run smoothly, standards are upheld, and teams are supported in real time. This is a hands-on role that requires strong technical expertise, adaptability, and a willingness to step into any area of the operation as needed.

Key Responsibilities

• Support daily pharmacy operations across intake, production, fulfillment, and customer service as needed
• Act as a go-to resource for technicians, providing guidance, training, and real-time problem solving
• Assist in implementing and reinforcing workflows, SOPs, and operational best practices
• Partner with Operations leadership to identify gaps, improve efficiency, and support process improvements
• Step into various functions to maintain workflow continuity during high volume or staffing gaps
• Help onboard and train new technicians to ensure consistency and quality of work
• Monitor work quality and escalate issues or risks to leadership when appropriate
• Support cross-functional coordination between teams to ensure timely and accurate prescription processing
• Maintain compliance with all regulatory, safety, and company standards

Qualifications

• Active Pharmacy Technician registration/licensure as required by state
• 4 years of pharmacy technician experience (compounding experience preferred)
• Strong understanding of pharmacy operations, workflows, and compliance requirements
• Proven ability to work across multiple functions and adapt quickly in a fast-paced environment
• Demonstrated leadership skills or informal leadership experience
• Strong attention to detail, organization, and problem-solving skills
• Excellent communication and ability to support and influence team members

What We’re Looking For

• A highly reliable, “go anywhere, do anything” team player
• Someone who leads by example and is comfortable stepping in wherever needed
• A technician who can balance hands-on work with supporting others and driving consistency
• A proactive problem solver who helps elevate the entire team’s performance

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Pharmacy: 3 years (Required)
• Compounding medications: 2 years (Preferred)

License/Certification:

• PTCB Certification (Required)

Work Location: In person