Sr Business Analyst

The Sr. Business Analyst is responsible for analyzing business needs, researching/recommending solutions, optimizing processes/systems, and supporting large HR initiatives. This role ensures continuous delivery of products and solutions across recruiting, onboarding, benefits, payroll, talent management, and offboarding. The ideal candidate will bring balanced expertise in HR, business analysis, and technology, with a strong focus on business optimization and transformations. This role will report to the Sr. Director of People Operations and Digital Transformation.

• Business Analysis
  • Partner with HR and cross-functional teams to gather and document business requirements.
  • Translate business needs into functional specifications and user stories.
  • Conduct gap analyses and identify opportunities for process and system improvements.
  • Research HR and technology best practices and solutions.
  • Ensure alignment between business goals and solutions.
• Continuous Improvement
  • Identify inefficiencies in deployed HR processes and solutions
  • Realize incremental improvements across the whole employee lifecycle.
  • Lead or support process redesign initiatives to enhance employee and HR team experience.
  • Monitor system performance and user feedback to drive iterative improvements.
  • Stay current on HR technology trends and best practices to inform innovation.
• Transformations and Implementations
  • Collaborate with HR, IT, and internal teams to implement new solutions or capabilities.
  • Lead or support conversion, testing, validation, and deployment of HR technology solutions.
  • Develop and maintain documentation, including process maps, SOPs, and training materials.
  • Provide change management support and training to end users.
  • Serve as project lead for small to medium sized projects

• Minimum5 years of experiencein HR system administration or HR business analysis role
• Minimum2 years of hands-on configuration experiencewithWorkday (Core HCM, Recruiting, Benefits, Talent Optimization, Learning)
• Highly proficient in discovery, requirements gathering, process mapping, and/or user story development
• Proficiency in collaboration and diagramming tools (Lucidchart, Mural, Visio)
• Proficiency in project and work management tools such (Asana, Smartsheet, Jira Project)
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal skills with a consultative and collaborative mindset.
• Familiarity with HR compliance, data privacy, and audit requirements.
• Ability to thrive in a fast-paced, collaborative, and evolving environment.
• Bachelor's degree in Human Resources, Business Administration, Information Systems, or equivalent

• Experience in a global HR operations environment
• Experience with Success Factors or UKG
• HR Certification (PHR, SHRM-CP)
• Business or Process Analysis Certification (Lean Six Sigma, CBPA)
• Project or Change Management Certification (PMP, Prince2, PROSCI)

• Ability to travel up to 10% of the time for business needs, team meetings, or professional development

This role can be based in our Washington, D.C. or Colombus, OH offices. A reasonable rate of compensation for this position is

• For DC, between $112,000-151,000 per year.
• For OH, between $101,000-136,000 per year.

ACS currently provides the following benefits for this position: paid vacation leave, paid sick leave, paid holidays, health insurance, flexible spending account or health care savings account, dental insurance, life insurance, vision insurance, retirement benefits, short- and long-term disability, and 4-week work from anywhere; each benefit is subject to the terms of the applicable program. Additional benefits may apply based on skills, experience, and location.

Any actual offer of employment, reflecting the total compensation package and benefits, will be made in the sole discretion of ACS. ACS reserves the right to amend or modify its employment benefits and compensation structure at any time.