What are the responsibilities and job description for the Bilingual Healthcare Patient Access Representative position at CHEMED Health Center?
Join a Team That Makes a Difference Every Day!
CHEMED Health, one of New Jersey’s leading health centers, is looking for friendly, energetic, and compassionate Call Center Representatives and Front Desk Receptionists to be the welcoming voice and face of our organization.
If you're passionate about helping others, thrive in a fast-paced environment, and enjoy creating exceptional patient experiences, we want to meet you!
Why You'll Love Working at CHEMED
At CHEMED, every interaction matters. As a Call Center Representative or Front Desk Receptionist, you'll play a vital role in connecting patients with the care they need while working alongside a supportive team that values compassion, teamwork, professionalism, and growth. This is more than a job, it's an opportunity to make a meaningful impact in your community every day.
What You'll Do
✅ Be the first point of contact for patients, providing a warm and professional experience by phone and in person
✅ Schedule and coordinate appointments to ensure patients receive timely care
✅ Answer questions and resolve concerns with empathy, patience, and professionalism
✅ Maintain accurate patient information in our electronic medical records (EMR) system
✅ Collaborate with providers and team members to deliver outstanding patient service
✅ Uphold patient privacy and confidentiality standards
What We're Looking For
✔ High School Diploma or equivalent
✔ Customer service, reception, or call center experience (healthcare experience preferred)
✔ Excellent communication and interpersonal skills
✔ A positive attitude and genuine passion for helping people
✔ Familiarity with medical terminology and EMR systems is a plus
✔ Ability to multitask and stay organized in a busy environment
What's in It for You?
✨ Competitive pay
✨ Comprehensive benefits package
✨ Supportive and positive workplace culture
✨ Opportunities for growth and advancement
✨ The chance to make a real impact on patients' lives every day
Ready to Build a Meaningful Career?
Bring your energy, compassion, and commitment to excellence to CHEMED Health. Join a team that is dedicated to providing exceptional care and making a difference in our community—one patient at a time.
Apply today and start a career where your work truly matters!
Job Type: Part-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
Salary : $37,332 - $43,657