What are the responsibilities and job description for the OCM Communication Lead position at Chelsoft Solutions Co.?
Key Responsibilities
- Design and implement a strategic communications plan aligned with the overall change management approach.
- Develop key messages and engagement content to support stakeholder awareness, understanding, and commitment to the future migration projects.
- Serve as the lead communication liaison between executive leadership, HR, IT, and departmental stakeholders.
- Create and manage communication materials, including emails, presentations, FAQs, newsletters, talking points, and intranet content.
- Coordinate stakeholder engagement activities, such as town halls, feedback sessions, and leadership briefings.
- Monitor communication effectiveness and adjust tactics based on feedback and organizational readiness.
- Support the OCM team with training coordination, staff onboarding messaging and project update communications.
- 8 years of experience in Communication Management, with a focus on communication strategy and execution.
- Demonstrated success in leading communications for a large-scale organization.
- Experience in public sector or government environments, with knowledge of IT classification structures and HR processes.
- Outstanding written and verbal communication skills; ability to translate complex technical or organizational topics into clear, accessible messaging.
- Proficiency in communication planning tools, stakeholder analysis, and readiness assessments.
- Ability to collaborate effectively across multi-disciplinary teams and engage with stakeholders at all levels.
- Experience with IT governance, project portfolio management, or IT service delivery models.
- Hands on experience with Prosci ADKAR, Kotter, or similar change management methodologies.
- Strong understanding of enterprise IT environments, infrastructure, and application support integration.
- Bachelor's degree in Communications, Public Administration, or related field (Master's preferred).