What are the responsibilities and job description for the General Manager position at Chelsea Living Room?
General Manager
The following describes the General Manager position:
General Manager (GM) is responsible for every aspect of restaurant operations with a goal of controlling costs and providing a high-quality experience to customers. GM reports to the Ownership. Daily restaurant operations include but not limited to:
- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
- Ensure that operational/personnel/payroll related administrative duties and projects are completed accurately, on time and in accordance with company policies and procedures.
- Set budgets and F&B cost control methods to minimize expenses
- Control and analyze restaurant’s financial performance, inventory, and personnel
- Set the vision and marketing goals for the restaurant
- Manage labor to ensure appropriate staffing within business demand and budget
- Track stock levels of beverage, supplies, and equipment, forecast needs, and oversee ordering
- Manage service to ensure positive guest service in all areas. Address customer needs, comments, and complaints
- Adhere to and enforce employee compliance with health, safety, and sanitation standards
- Ensure all employees are working within outlined operational standards, company policies, federal/state/local laws and ordinances
- Communicate and report restaurant’s financials to the ownership
Qualification Requirements
- Experience in restaurant management as a GM
- Food and beverage knowledge required
- Experience in managing a team of 25 employees or more
- Experience in analyzing financial data: labor cost, food cost, beverage cost
- Experience in using Resy
- Experience in using Toast
- Make-It-Happen mindset
Salary : $80,000 - $100,000