Social Media/Horticultural Sales Associate

Social Media/Horticultural Sales Associate

Start Date: Immediate Compensation $22-$25.

Established in 1984 Chelsea Garden Center operates two (2) Brooklyn, NY garden centers. We specialize in the design, delivery, and installation, of both residential and commercial landscapes. We have a diversified portfolio of work from residential to large scale commercial projects of every description. Our retail garden centers, and online store are central to this role.

POSITION DAILY RESPONSIBILITIES

As Social Media Manager for our garden centers, you will play a crucial role in promoting our products and engaging with our online audience. Your responsibilities will encompass a range of tasks, from crafting compelling email newsletters to managing our online presence and responding to customer inquiries. This role requires a blend of marketing expertise, design skills, and a passion for plants and horticulture. This is a hybrid position and will consist of one (1) day working from home weekly. All other workdays will be in the nursery, working independently and cooperatively on both marketing and garden center tasks that arise. If you are passionate about plants, have a keen eye for design, and thrive in a dynamic environment, we invite you to apply for this exciting opportunity to contribute to the success of our brand.

Email Marketing:

• Plan, create and execute engaging email newsletters using Mailchimp.
• Regularly analyze email campaign performance and implement improvements.
• Work closely daily with Leadership & Marketing Manager.
• You must have a proven record of creating email campaigns.
• Cross promotion of our weekly emails on Instagram & Tik Tok & Chelsea website.
• Creative writing should be second nature to you.
• Previous experience with Mailchimp & Shopify required.

Website Management:

• Keep the Shopify website updated with the latest products, images, and quantities.
• Ensure a seamless and user-friendly online shopping experience.
• You must have experience with Shopify.
• Adding new content to the website on a regular daily & weekly basis.
• Work closely with webmaster to address website coding issues that may arise.

Customer Engagement:

• Respond promptly to client emails related to online orders.
• Manage and address customer inquiries and issues on Instagram and Facebook.

Design and Promotion:

• Develop creative designs for promotional events and campaigns.
• Collaborate with a team of retail staff and store managers on promotions.
• Work in conjunction with Marketing Manager on monthly sales calendars.

Qualifications

• Minimum of three (3) years of marketing experience.
• Strong design skills and an eye for aesthetics.
• Interest in plants, horticulture, and retail garden center nursery operations.
• Proficiency with Shopify website software.
• Proficiency in using Canva, Instagram Shop, Meta Business Suite, Shopify, Mailchimp, and Google Suite.
• Comfortable working in a fast-paced environment and meeting tight deadlines.
• Organized and detail oriented.

NICE TO HAVE

• Photography experience.
• Enthusiasm for marketing.
• Retail Garden Center & plant nursery experience.
• Customer service or retail experience.
• Enthusiastic about the gardening industry.
• Strong interpersonal and communication skills.
• Proactive problem solver.
• Ability to work both independently and collaboratively.
• Comfortable adapting to evolving responsibilities and tasks.

Send resume and cover letter to david@chelseagardencenter.com

Add any links and portfolio of your work; copy Alex@chelseagardencenter.com