What are the responsibilities and job description for the Medical Front Office Receptionist position at Chelmsford Primary Care?
Internal Medicine office seeking a Front Office Receptionist to serve our patient population with their medical needs. If you enjoy teamwork, love to serve others, and seek a professional environment where teamwork and a positive attitude are valued, this could be the place for you!
Duties:
- Greet and check in patients, ensuring accurate and up-to-date information
- Answer phone calls and schedule appointments using the office’s EHR system
- Collect copays and patient balances at check-in and check-out
- Patient registration and insurance verification
- Maintain patient records and update electronic medical records
- Coordinate referrals to other healthcare providers or specialists as needed
- Provide excellent patient/customer service with professionalism and empathy
- Other front office duties
Requirements:
- Previous experience working in a medical office or healthcare setting preferred
- Knowledge of medical terminology, procedures, and insurance protocols
- Proficient in using phone systems to schedule appointments and handle patient inquiries
- Strong organizational skills with attention to detail
- Excellent communication skills, both verbal and written
- Ability to multitask, prioritize, and maintain professionalism in a busy, fast-paced office
- Familiarity with electronic medical records (EMR) systems is a plus
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Bereavement leave
- Dental insurance
- Dependent health insurance coverage
- Disability insurance
- Employee assistance program
- Free parking
- Health insurance
- Life insurance
- On-the-job training
- Paid jury duty
- Paid time off
- Vision insurance
Application Question(s):
- Our office hours are 7:45 AM to 4:30 PM, Monday through Friday. Are you able to commit to this schedule reliably without any anticipated issues?
Experience:
- Medical office: 1 year (Required)
Language:
- Spanish (Preferred)
- Chinese (Preferred)
Work Location: In person
Salary : $19 - $22