What are the responsibilities and job description for the Used dealership manager position at Chellecomm Merchant Services?
Company Description Chellecomm Merchant Services provides simple, reliable merchant services and payment processing solutions for businesses of all sizes and industries across the United States. For more than 10 years, the company has supported over 40,000 merchants, ranging from small businesses to large multi-location operations, in accepting payments efficiently. Chellecomm focuses on a personalized approach, listening to each merchant’s needs and recommending the right payment solutions, processing systems, and financial technology tools. With responsive customer service and seamless end-to-end payment options, Chellecomm is committed to making payment acceptance one of the easiest parts of the business day. Applicants can learn more about the company by visiting www.chellecomm.com.
Role Description The Used Dealership Manager is a full-time, on-site role based in Grand Prairie, TX, responsible for overseeing daily operations of a used vehicle dealership within Chellecomm’s business environment. This role includes managing inventory acquisition and pricing, coordinating vehicle merchandising and lot presentation, and ensuring a streamlined sales process from initial customer contact through final paperwork and funding. The manager leads and coaches the sales team, monitors performance metrics, and implements sales strategies that align with company standards and compliance requirements. Additional responsibilities include maintaining strong relationships with lenders and vendors, ensuring accurate documentation and reporting, and delivering a high level of customer satisfaction through transparent, ethical business practices.
Qualifications
- Experience managing a used vehicle dealership or automotive sales operation, including inventory management, pricing, and sales process oversight.
- Strong leadership and team management skills, with the ability to train, motivate, and develop sales staff in a performance-driven environment.
- Solid customer service and communication skills, with a focus on building trust, resolving concerns, and creating a positive buying experience.
- Knowledge of automotive financing, lender relationships, and dealership compliance, including documentation, contracts, and regulatory requirements.
- Proficiency with dealership management systems, CRM tools, and basic office software; comfort working with payment and financial technology solutions.
- Demonstrated ability to analyze sales and operational data, set targets, and implement improvement strategies.
- High level of integrity, attention to detail, and commitment to non-discriminatory, inclusive practices in hiring and customer interactions.
- Relevant experience in automotive sales management is strongly preferred; an associate or bachelor’s degree in business or a related field is beneficial.