Accounts Receivable Specialist

About Chefman

Chefman is one of North America's leading brands of small kitchen appliances, on a mission to exceed expectations by building best-in-class products that help people cook the food they love. Since 2009, we have grown into a globally recognized brand with a passionate team dedicated to crafting the world's most desired kitchen appliances. Our products are sold through major retail partners including Amazon, Walmart, Target, and more — and our finance team plays a critical role in making sure that growth is supported by strong, accurate, and efficient operations behind the scenes.

The Opportun

ityAs we continue to scale, we are looking for a detail-oriented and motivated AR Account Specialist to join our Mahwah, NJ office. This is a high-impact role sitting at the intersection of collections, retailer compliance, and cash flow management. A significant portion of this role is dedicated to managing, disputing, and recovering chargebacks from major retail partners — particularly Amazon. If you have fought and won chargeback battles with large retailers, know how to navigate Vendor Central inside and out, and take pride in recovering every dollar owed, we want to hear from y

ou
What You Will

• DoOwn the full chargeback process — investigate, dispute, and resolve deductions and chargebacks from Amazon and other major retail accounts with urgency and precis
• ionManage Amazon Vendor Central activity end to end — including deductions, short pays, disputes, and portal management, ensuring nothing falls through the cra
• cksRecover revenue — proactively identify invalid deductions, build dispute cases with supporting documentation, and follow through until resolut
• ionMonitor aging reports and outstanding balances to drive timely collections and escalate risk to leadersh
• ip.Generate and distribute accurate customer invoices in a timely man
• nerMonitor EDI invoicing platforms to ensure successful transmission of all invoi
• cesMaintain and update customer account records including balances, payment history, and account activ
• ityApply and reconcile incoming payments including checks, wires, credit cards, and other remittan
• cesReview customer credit limits and payment status to determine appropriate sales order relea
• sesPrepare accounts receivable reports including aging, cash receipts, and other reporting for internal stakehold
• ersCommunicate account issues, risks, and collection concerns to the Controller and accounting leadersh

ip.
What We Are Look

• ing For3 years of experience in accounts receivable or related accounting funct
• ionsDemonstrated hands-on experience managing chargebacks, deductions, and disputes with Amazon and other major big box retailers — this is a core requirement, not a nice to
• haveProven track record of successfully disputing and recovering invalid chargebacks through Vendor Central or similar retailer por
• talsDeep familiarity with the types of deductions retailers issue — pricing, shipping, compliance, shortage claims — and how to build a winning dis
• puteExperience working with accounting ERP systems — NetSuite strongly prefe
• rredProficiency in Microsoft Excel and financial reporting t
• oolsExperience with HighRadius is a
• plusStrong attention to detail with the ability to manage multiple priorities in a deadline-driven environ
• mentAnalytical, resourceful, and persistent with a strong follow-through mindset — someone who does not give up on a valid dis

pute
Why Ch

• efmanBe part of a well-established, fast-growing consumer brand with products used in millions of homes across North Am
• ericaJoin a collaborative, high-energy team where your contributions are visible and v
• aluedWork in our modern Mahwah, NJ office with a team that moves fast and takes pride in doing things
• rightCompetitive compensation and benefits pa