What are the responsibilities and job description for the Retail Store Lead (Full Time) position at Cheaper by the Minute?
Retail Store Lead & U-Haul Coordinator
Cheaper By The Minute – Spokane Valley, WA
Job Type: Full-Time (38–40 Hours per Week)
Pay: $17.13–$19.00 per Hour
Schedule: 9:45 AM–6:15 PM, Weekend Availability Required
About Us
At Cheaper By The Minute, we believe in Speed and Efficiency Through Simplicity. We are a fast-growing discount retail business specializing in overstock, seasonal, and returned merchandise. We are looking for a dependable, motivated leader who is ready to take ownership of daily store operations while also supporting our U-Haul business.
The primary focus of this position is retail store leadership and operations, with U-Haul responsibilities serving as a secondary but important part of the role.
Position Overview
The Retail Store Lead is responsible for overseeing daily store operations, supporting team members, delivering exceptional customer service, and maintaining a clean, organized, and efficient shopping environment. This role requires someone who can confidently operate the store independently while upholding company standards and culture.
Primary Responsibilities (Retail Leadership)
- Open and close the store independently
- Lead and support store associates throughout daily operations
- Deliver outstanding customer service and resolve customer concerns
- Maintain store cleanliness, organization, and merchandising standards
- Stock, price, and rotate merchandise
- Manage inventory and ensure products are displayed effectively
- Delegate tasks and hold team members accountable to daily expectations
- Operate the register and handle cash management procedures
- Ensure all daily, weekly, and monthly tasks are completed
- Support both Cheaper By The Minute locations as business needs require
Secondary Responsibilities (U-Haul Support)
- Assist customers with U-Haul rentals and reservations
- Perform truck and trailer inspections before and after rentals
- Clean and stage vehicles for customers
- Conduct routine lot checks and maintain equipment appearance
- Complete required U-Haul certification and training
- Provide excellent customer service throughout the rental process
Qualifications
- Previous retail leadership, key holder, or supervisory experience preferred
- Strong communication and customer service skills
- Ability to lead by example and work independently
- Valid driver's license required
- Reliable transportation and flexibility to work at both locations
- Ability to safely lift up to 50 pounds on a regular basis
- Ability to stand, walk, bend, and work on your feet for extended periods
- Comfortable working both indoors and outdoors as needed
- Weekend availability is required
What We Offer
- Full-time, stable scheduling
- Paid U-Haul training and certification
- Merit-based advancement opportunities
- Performance-based raises and increased responsibilities
- A supportive and growth-oriented work environment
- Opportunities to develop leadership skills and build a long-term career
At Cheaper By The Minute, we value individuals who take initiative, embrace challenges, and are committed to continuous improvement. If you are looking for an opportunity to grow with a company that promotes from within and rewards performance, we'd love to hear from you.
Pay: $17.13 - $19.00 per hour
Benefits:
- Employee discount
Application Question(s):
- This position requires regular weekend availability. Do you have any hesitation or limitations regarding working weekends? If so, please explain.
- This position requires the ability to regularly lift and move items weighing up to 50 pounds. Are you able to meet this requirement with or without reasonable accommodation?
- This position requires a valid driver's license and reliable transportation between locations. Do you currently meet this requirement?
Work Location: In person
Salary : $17 - $19