What are the responsibilities and job description for the Regional Manager of Operations – Florida and the Carolina's position at CHE Behavioral Health Services?
Regional Manager of Operations – Skilled Nursing | Remote Travel
CHE Behavioral Health Services is seeking an experienced Regional Manager of Operations to support and grow our behavioral health programs across skilled nursing and assisted living facilities. CHE is a premier provider of psychology and psychiatry services with 500 clinicians across 12 states.
Position Overview
The Regional Manager of Operations is responsible for managing facility relationships, supporting providers, and driving growth within an assigned territory. This role is a blend of remote work and field-based facility visits, requiring strong leadership, customer service, and healthcare operations expertise.
Key Responsibilities
Territory Growth
Join a mission-driven organization committed to increasing access to mental health care in skilled nursing and assisted living communities. Apply today to learn more about this impactful leadership opportunity.
CHE Behavioral Health Services is seeking an experienced Regional Manager of Operations to support and grow our behavioral health programs across skilled nursing and assisted living facilities. CHE is a premier provider of psychology and psychiatry services with 500 clinicians across 12 states.
Position Overview
The Regional Manager of Operations is responsible for managing facility relationships, supporting providers, and driving growth within an assigned territory. This role is a blend of remote work and field-based facility visits, requiring strong leadership, customer service, and healthcare operations expertise.
Key Responsibilities
Territory Growth
- Expand services across SNFs and ALFs; onboard new facilities
- Increase penetration in existing facilities and promote specialty service lines
- Build relationships with facility leaders to drive referral growth
- Present CHE programs and secure new facility contracts
- Travel up to 80%
- Provide exceptional customer service to partner facilities
- Conduct quarterly in-person facility visits
- Support facility staff with workflows, referrals, and program integration
- Communicate territory needs to internal teams
- Track provider productivity and RVU performance (daily–annual)
- Conduct monthly provider meetings (virtual or in-person)
- Collaborate with Clinical Operations on regional initiatives
- Assist in interviewing and evaluating candidates for facility-based roles
- Bachelor’s degree required
- Master’s degree preferred
- Skilled nursing facility experience required (admissions, social services, marketing, business development, or operations)
- Multi-site healthcare operations experience required
- Strong leadership, critical thinking, and decision-making
- Excellent relationship-building and customer service skills
- Ability to manage change and execute growth strategies
- Advanced organizational and time-management skills
- Ability to work independently and manage multiple priorities
- Ability to travel, including occasional overnight trips
Join a mission-driven organization committed to increasing access to mental health care in skilled nursing and assisted living communities. Apply today to learn more about this impactful leadership opportunity.