Coding Supervisor

Community Health Center of Snohomish County offers competitive wages and a comprehensive benefits package designed to address health, time off, retirement and career-advancement needs.  Benefits available include health insurance (medical/dental/vision), up to 120 hours of vacation time pro-rated by FTE every 12 months, paid sick leave, 10-paid holidays, 403(b) Safe Harbor retirement plan with employer match, disability and life insurance, and more! We also offer $0.75/hour for those who test proficiently in a second language.

* This is a hybrid remote position. The selected candidate must reside in Washington State and be available to report to the office as required for meetings, trainings, or operational needs.

Job Summary

The Coding Supervisor is responsible for overseeing daily operational activities within their assigned department. They play a vital role in ensuring productivity and financial goals are met by the individual employees, department, The Supervisor establishes and maintains systems to ensure that the department meets company financial and operational objectives. Provides supervision, training and support to staff regarding systems, processes, procedures and customer-service standards.

Knowledge, Skills and Abilities 

• Reads, speaks, understands and writes proficiently in English.
• Effectively communicates orally and in writing.
• Represents the organization in a professional and effective manner to the community.
• Remains calm and effective in high pressure and emergency situations.
• Works with initiative, energy and effectiveness in a fast-paced environment.
• Produces work in high quantity and quality.
• Problem-solves with creativity and ingenuity.
• Delegates work, sets expectations, and monitors activities of subordinate staff appropriately.
• Demonstrates leadership and basic management skills.
• Ability to estimate time frame and meet productivity deadlines.
• Proficiency in the use of Microsoft Office applications; Word, Excel and Outlook.

Preferred:

• Bilingual skills.

Education

• High School graduate or equivalent
• Associate’s degree in a related field or in lieu of degree, a combination of equivalent education and work experience.

Experience

• Lead or Supervisory experience in billing and collections (2 years).
• ICD-10 and/or CDT-5 coding experience (3 years).
• CPT-4 and HCPS coding experience (3 years)
• Working with general accounting and medical terminology (2 years).

Preferred:

• Familiarity with Federally Qualified Health Centers.
• Working in a not-for-profit organization.
• Working with low income, multi-ethnic populations.
• Working With Nextgen.

Credentials

• Certified Professional Coder (CPC) by the American Academy of Professional Coders (AAPC) or Coding Specialist (CCS) by the American Academy of Professional Coders (AAPC).

Other

• Driver's license with the State of Washington.
• Motor vehicle insurance liability policy, a certificate of deposit, or a liability bond to the required limits.

Job Specific Functions/Performance:

1. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, selecting, orienting and training employees; planning, assigning, and directing work; evaluating performance; rewarding and performance managing employees; reviewing personnel actions of subordinates and addressing complaints and resolving problems.
2. Oversees daily operational activities, including scheduling and coordinating work assignment, ensures all departmental assigned Work/Task are worked timely, appropriately and follow established policies and procedure.
3. Effectively monitors and maintains acceptable levels of Work volumes, including Pre-AR, Reviewing Documentation, assisting with coding related/ Follow-up denials.
4. Continuously works to improve the revenue cycle process, maximize reimbursement and makes recommendations for problem solving as needed.
5. Performs regular quality assurance, ensures quality and productivity standards are met.
6. Coordinates, prepares, and presents educational materials to staff, providers and clinical support staff as needed.
7. Assists with any coding related payor audits.
8. Ensures adherence to third-party and governmental regulations relating to coding, documentation, compliance, and reimbursement.
9. Assists with Annual Budget creation and adherence throughout the fiscal year.
10. Works collaboratively with other Coding Departments, PSS, Billing, Audit & Compliance, providers, and clinical staff as necessary and serves as a specialty resource for all other departments.
11. Responsible for the development and enforcement of departmental policies and procedures
12. Adheres to attendance standards in order to perform the job functions for daily operations and/or continuity of patient care.
    

CHC is an Equal Employment Opportunity/Affirmative Action Employer (EEO/AA)/At-will employer.