BANQUET/EVENTS STAFF

Job Description: As an Events Staff member, you will be responsible for providing support and assistance in the planning, coordination, and execution of various events. You will work closely with the events team to ensure the smooth running of all event-related activities. Your role will involve a combination of administrative tasks, customer service, and on-site event management.

Job Duties:

1. Assist in event planning: Collaborate with the events team to gather requirements, create event timelines, and develop event concepts. Provide input on logistics, venue selection, catering, decorations, and audio-visual needs.

2. Coordinate event logistics: Help with arranging transportation, accommodation, and equipment rentals as required. Ensure all necessary permits, licenses, and insurance are obtained for each event.

3. Support event promotion: Assist in creating promotional materials, such as flyers, posters, and social media posts. Help distribute marketing materials and reach out to potential attendees or sponsors.

4. Handle attendee registration: Manage event registration processes, including online registration systems, ticket sales, and attendee databases. Respond to attendee inquiries and provide support with registration-related issues.

5. Provide customer service: Serve as a point of contact for event attendees, exhibitors, sponsors, and vendors. Address inquiries, provide information, and handle any on-site requests or concerns promptly and professionally.

6. Assist with vendor coordination: Liaise with vendors, suppliers, and contractors to ensure timely delivery of services and products. Coordinate setup, teardown, and logistics with vendors to ensure smooth execution of their responsibilities.

7. Assist with on-site event management: Help set up event spaces, including arranging seating, signage, and audio-visual equipment. Monitor event activities, handle registration check-in, direct attendees, and address any issues that arise during the event.

8. Support post-event activities: Assist with event evaluations, including gathering feedback from attendees, sponsors, and vendors. Contribute to post-event reports and analysis to identify areas for improvement and future event planning.

9. Maintain event documentation: Keep accurate records of event-related documents, including contracts, invoices, attendee lists, and vendor agreements. Organize and file documents for easy access and reference.

10. Adhere to safety and security guidelines: Follow safety protocols and ensure compliance with all health and safety regulations during event setup, execution, and teardown.

Qualifications:

• High school diploma or equivalent; bachelor's degree in event management or related field is a plus.
• Previous experience in event planning, hospitality, or customer service is desirable.
• Excellent organizational and time management skills.
• Strong interpersonal and communication skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Proficient in using event management software and Microsoft Office Suite.
• Flexibility to work evenings, weekends, and holidays as required.
• Physical stamina and ability to lift/move heavy objects if necessary.