What are the responsibilities and job description for the QC Technician position at Chauvet?
Job Requirements: include the following essential duties and responsibilities:
Develop a thorough knowledge of CHAUVET DJ Product range and a working knowledge of Pro Product including both operation and multiple unit connectivity.
Visually and physically inspect all products to determine they meet specification in regard to Packaging and Presentation, Physical Appearance, Performance and Functionality, using a range of necessary tools for testing.
Safely and responsibly handle / operate hand tool such as calipers, power drills, screw drivers, laser testers, light meters, heat guns, box cutters and others as may be required.
Document and report all issues to QC Supervisor that could lead to customer dissatisfaction, contribute to recurring defects and potential loss of sales. Provide timely feedback to Supervisor regarding product failures or performance concerns.
Make sure Labeling, Barcoding and Silk Screening are accurate and correctly placed.
Participate in department wide training, cross training and mentoring programs for new and existing team members with a view to increasing personal knowledge of Chauvet Products and Control systems specifically DMX protocol and ShowXpress.
Develop skills that aid is successful diagnosis of errors related to product operation or functions.
Partner with Customer Service. Repair Technicians, Sales and Shipping personnel to meet and exceed Chauvet Customer experience.
Other duties as assigned.
Education And/or Experience
High school diploma or general education degree (GED); 2-4 years or more experience in repair/service of lighting, small electronics or technical products.
Ability to interpret technical instructions, follows established procedures, and keeps accurate records. Good observation and analytical skills. Attention to detail. Excellent communication and time-management skills with the ability to work independently with little supervision in a fast- paced environment.
Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to ten pounds, frequently lift and/or move up to fifty pounds, and occasionally lift and/or move more than one hundred pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Ability to perform physical work and wear the proper safety equipment at the same time.
Working Conditions
Work may be performed outside of a climate controlled environment.
Develop a thorough knowledge of CHAUVET DJ Product range and a working knowledge of Pro Product including both operation and multiple unit connectivity.
Visually and physically inspect all products to determine they meet specification in regard to Packaging and Presentation, Physical Appearance, Performance and Functionality, using a range of necessary tools for testing.
Safely and responsibly handle / operate hand tool such as calipers, power drills, screw drivers, laser testers, light meters, heat guns, box cutters and others as may be required.
Document and report all issues to QC Supervisor that could lead to customer dissatisfaction, contribute to recurring defects and potential loss of sales. Provide timely feedback to Supervisor regarding product failures or performance concerns.
Make sure Labeling, Barcoding and Silk Screening are accurate and correctly placed.
Participate in department wide training, cross training and mentoring programs for new and existing team members with a view to increasing personal knowledge of Chauvet Products and Control systems specifically DMX protocol and ShowXpress.
Develop skills that aid is successful diagnosis of errors related to product operation or functions.
Partner with Customer Service. Repair Technicians, Sales and Shipping personnel to meet and exceed Chauvet Customer experience.
Other duties as assigned.
Education And/or Experience
High school diploma or general education degree (GED); 2-4 years or more experience in repair/service of lighting, small electronics or technical products.
Ability to interpret technical instructions, follows established procedures, and keeps accurate records. Good observation and analytical skills. Attention to detail. Excellent communication and time-management skills with the ability to work independently with little supervision in a fast- paced environment.
Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to ten pounds, frequently lift and/or move up to fifty pounds, and occasionally lift and/or move more than one hundred pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Ability to perform physical work and wear the proper safety equipment at the same time.
Working Conditions
Work may be performed outside of a climate controlled environment.
